Jr. Infrastructure Engineer

Summary

WOONGJIN, Inc. is a rapidly growing team providing unique services to clients with a strong moral code. The Jr. Infrastructure Engineer is responsible for supporting and maintaining the company's enterprise IT infrastructure, ensuring the availability, reliability, and security of business-critical systems.

Responsibilities

• Manage, monitor, and maintain Windows and Linux server environments to ensure system stability and availability
• Support VMware and other hypervisor platforms, including virtual machine provisioning, configuration, monitoring, and troubleshooting
• Administer EMC storage systems, including capacity monitoring, connectivity checks, and storage-related issue resolution
• Troubleshoot infrastructure issues related to servers, storage, virtualization, network connectivity, and system performance
• Support network infrastructure, including switches, routers, firewall-related connectivity checks, and server room network equipment
• Perform incident response, root cause analysis, and corrective actions for infrastructure-related outages or service disruptions
• Coordinate with HQ teams, contractors, vendors, and application teams to analyze issues and implement technical solutions
• Perform routine system maintenance, patching, hardware checks, backup support, and infrastructure health monitoring
• Manage server room equipment, including physical servers, switches, routers, cabling, rack organization, and hardware replacement support
• Document infrastructure configurations, troubleshooting steps, maintenance activities, and issue resolution for operational continuity

Skills

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
• 3–5 years of hands-on experience supporting enterprise IT infrastructure, including Windows/Linux servers, virtualization, and enterprise storage
• Experience with VMware (or other hypervisors), EMC/Dell EMC storage, and server hardware administration
• Solid understanding of enterprise networking concepts, including TCP/IP, VLANs, switches, routers, DNS, and DHCP
• Strong troubleshooting and root cause analysis skills with the ability to resolve complex infrastructure issues in a production environment
• Excellent communication and collaboration skills with experience working across cross-functional teams, vendors, and global organizations

Qualifications

Must Haves

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
• 3–5 years of hands-on experience supporting enterprise IT infrastructure, including Windows/Linux servers, virtualization, and enterprise storage
• Experience with VMware (or other hypervisors), EMC/Dell EMC storage, and server hardware administration
• Solid understanding of enterprise networking concepts, including TCP/IP, VLANs, switches, routers, DNS, and DHCP
• Strong troubleshooting and root cause analysis skills with the ability to resolve complex infrastructure issues in a production environment
• Excellent communication and collaboration skills with experience working across cross-functional teams, vendors, and global organizations

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k)
• Paid Sick hours