Data Governance Officer

Summary

XM is a fast-growing company looking for a passionate and experienced Data Steward to join their Data Governance team. The successful candidate will collaborate with IT stakeholders and business data consumers to implement best practices related to data cataloguing, quality metrics, and governance models.

Responsibilities

• Be the eyes and ears for data-related matters within an organisation
• Engage with data champions and working groups across the organisation
• Implement standardised data process and guidelines to ensure they are being followed
• Drive consistent data accuracy, serve as an escalation point and resolve data related issues
• Create and maintain business metadata definitions, domain values and business rules
• Support Data Catalogue implementation, development, and enrichment
• Support governed change control of metadata
• Embed data ownership
• Guide and advise the business users, projects, and IT teams on meaning and use of data
• Perform execution of data issue process
• Assist in the development of data domain business rules (algorithms, calculations, processing requirements, etc.)
• Work with the Data Quality Analyst team to define data standards, business rules and embed best practice

Skills

• BSc/MSc in Information Technology or any other related field
• Minimum 2 years' experience in data stewardship or a similar role
• Excellent stakeholder management and collaboration skills
• Sound knowledge of data governance practices and processes
• Good understanding of data quality processes
• Experience working with business, operational data and technical teams to clearly detail data governance and metadata requirements
• Experience in executing remediation activity to address quality issues, identifying data enhancements or improvements, and defining master / golden sources
• Broad understanding of client journeys in a service- and product-oriented organisation
• Strong analytical skillset
• Ability to inspire users to follow the data governance framework at the company; have a good rapport with the users, and possess business maturity
• Experience in either creating or using a data catalogue

Qualifications

Must Haves

• BSc/MSc in Information Technology or any other related field
• Minimum 2 years' experience in data stewardship or a similar role
• Excellent stakeholder management and collaboration skills
• Sound knowledge of data governance practices and processes
• Good understanding of data quality processes
• Experience working with business, operational data and technical teams to clearly detail data governance and metadata requirements
• Experience in executing remediation activity to address quality issues, identifying data enhancements or improvements, and defining master / golden sources
• Broad understanding of client journeys in a service- and product-oriented organisation
• Strong analytical skillset
• Ability to inspire users to follow the data governance framework at the company; have a good rapport with the users, and possess business maturity
• Experience in either creating or using a data catalogue

Benefits

• Attractive remuneration package plus performance related reward
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities