Solution Engineer, web3 (Remote in USA)

Summary

Yeah! Global is seeking a Solution Engineer to support prospects, partners, and customers in web3 and SaaS technology. The role owns customer relationships, develops technical collateral and starter kits, monitors customer engagement, collaborates with engineering on product roadmaps, and supports post-launch revenue tracking.

Responsibilities

• Learn, use, and advocate with prospects and partners
• Directly own prospects/customer relationships and account management
• Construct and deliver customer-presentable collateral as needed, including presentations, educational sessions, demonstrations, starter kits, etc
• Track customer engagement and system use to monitor customer health
• Create a strong partnership with SxT engineering to promote key product announcements across multi-channel platforms, including regular meetings
• Act as liaison between customer needs and SxT engineering to craft customer roadmaps
• Ideate and even possibly construct new starter kits / data products atop SxT based on customer interest and value
• Post-product launch: track and retire revenue quotas

Skills

• Technical understanding of distributed computing at scale, including a deeper understanding of one or two specific systems
• 2 to 5 years of experience as a Solution Engineer in B2B, SaaS technology
• Direct analytic experience, including delivery of real business value
• High-level knowledge of Crypto-Industry, including Blockchain, Web3, CryptoCurrency, DeFi, dApps, etc
• Light programming experience, in any procedural language (Python/Rust preferred)
• Understanding of SDLC and project management, particularly Agile Scrum and Kanban
• Experience documenting complex technical ideas simply into the best format for distribution
• Superb English communication skills, both written and verbal
• BS/MS degree in Computer Science, Engineering, or equivalent experience
• Experience working with Ignite, Spark, Arrow or large MPP Data Platforms

Qualifications

Must Haves

• Technical understanding of distributed computing at scale, including a deeper understanding of one or two specific systems
• 2 to 5 years of experience as a Solution Engineer in B2B, SaaS technology
• Direct analytic experience, including delivery of real business value
• High-level knowledge of Crypto-Industry, including Blockchain, Web3, CryptoCurrency, DeFi, dApps, etc
• Light programming experience, in any procedural language (Python/Rust preferred)
• Understanding of SDLC and project management, particularly Agile Scrum and Kanban
• Experience documenting complex technical ideas simply into the best format for distribution
• Superb English communication skills, both written and verbal

Nice to Haves

• BS/MS degree in Computer Science, Engineering, or equivalent experience
• Experience working with Ignite, Spark, Arrow or large MPP Data Platforms