Product Operations Analyst

Summary

Cloth is seeking a Product Operations Analyst to support cross-functional operational analysis, reporting, process documentation, and data quality for revenue- or product-related workflows. The role maintains operational reports, analyzes trends and exceptions, coordinates workflow updates across teams, and prepares concise summaries of measured results and unresolved questions.

Responsibilities

• Maintain recurring operational reports, trackers, and source data used to review performance
• Check CRM, product, or workflow records for missing, inconsistent, or outdated information
• Analyze trends and exceptions that may indicate process, handoff, or data-quality issues
• Coordinate updates across teams when a workflow depends on multiple owners or systems
• Document process definitions, recurring metrics, and changes that affect reporting
• Prepare concise summaries that distinguish measured results from assumptions or unresolved questions

Skills

• Working knowledge of Product Operations, Reporting, and Process Improvement
• Ability to apply Documentation and Cross-Functional Collaboration accurately in assigned work
• Strong written communication, documentation, and attention to detail
• Ability to organize priorities, follow defined procedures, and raise questions when source information is unclear
• Comfort working independently and collaborating through shared digital tools in a remote environment

Qualifications

Must Haves

• Working knowledge of Product Operations, Reporting, and Process Improvement
• Ability to apply Documentation and Cross-Functional Collaboration accurately in assigned work
• Strong written communication, documentation, and attention to detail
• Ability to organize priorities, follow defined procedures, and raise questions when source information is unclear
• Comfort working independently and collaborating through shared digital tools in a remote environment

Benefits

• Remote work in the United States