Outbound Product Manager — Identity Focus

Summary

Abnormal AI is a company focused on identity security, and they are seeking an Outbound Product Manager with a focus on Identity. In this role, you will own the field motion for the Identity Threat Protection launch and transition into permanent ownership of the identity product area, ensuring effective messaging and customer engagement.

Responsibilities

• Own the EA-to-GA motion for the Identity Threat Protection launch: demos, deep dives, and POVs
• Test messaging hypotheses in live deals alongside Sales Engineers, and diagnose competitive loss reasons — product gap vs. framing gap
• Brief PM with pattern analysis across accounts, and document what works to produce a proven playbook ready for SE enablement at GA
• Transition into standing ownership of the identity product area, carrying it forward permanently as the product moves through its lifecycle
• Run adoption diagnostics on identity features, and support technical evaluations in competitive renewals
• Provide consultative escalation support on complex identity-related customer situations, growing into direct participation on the most complex cases over time
• Partner with Product Marketing as a standing collaborator on identity messaging and competitive positioning as new pressures emerge

Skills

• 4+ years as a Sales Engineer, Solutions Engineer, or similarly technical customer-facing role at an identity security company (IAM, IGA, PAM, SSO/authentication, or adjacent)
• Deep working knowledge of identity security concepts: authentication flows, access patterns, privilege escalation, account takeover dynamics, and how identity threats actually show up in customer environments
• Has worked in a pre-launch or early-stage product environment before a playbook existed — can point to a specific program, motion, or deliverable they built from scratch
• Strong written and verbal communication — able to turn technical identity conversations into a defensible, pattern-based narrative for both technical and non-technical audiences
• Credible in front of technical buyers and security teams; equally comfortable in a live customer deep-dive and an internal roadmap review
• Has operated in a field intelligence or outbound-facing capacity — SE, OPM, Field PM, or equivalent — where the primary output is pattern synthesis and product insight, not quota attainment
• Has taken a field observation from raw signal to a documented recommendation that a PM or GTM team acted on, not just surfacing issues, but following through with evidence
• Direct experience with account takeover (ATO), session/privilege abuse, or identity-based attack patterns specifically
• Prior involvement in a new-product launch, early-access program, or beta motion
• Experience running or presenting in structured cross-functional forums (POV reviews, launch/GTM syncs)
• Comfort using AI tools to synthesize patterns across large sets of qualitative input (support tickets, call transcripts, win/loss notes)

Qualifications

Must Haves

• 4+ years as a Sales Engineer, Solutions Engineer, or similarly technical customer-facing role at an identity security company (IAM, IGA, PAM, SSO/authentication, or adjacent)
• Deep working knowledge of identity security concepts: authentication flows, access patterns, privilege escalation, account takeover dynamics, and how identity threats actually show up in customer environments
• Has worked in a pre-launch or early-stage product environment before a playbook existed — can point to a specific program, motion, or deliverable they built from scratch
• Strong written and verbal communication — able to turn technical identity conversations into a defensible, pattern-based narrative for both technical and non-technical audiences
• Credible in front of technical buyers and security teams; equally comfortable in a live customer deep-dive and an internal roadmap review
• Has operated in a field intelligence or outbound-facing capacity — SE, OPM, Field PM, or equivalent — where the primary output is pattern synthesis and product insight, not quota attainment
• Has taken a field observation from raw signal to a documented recommendation that a PM or GTM team acted on, not just surfacing issues, but following through with evidence

Nice to Haves

• Direct experience with account takeover (ATO), session/privilege abuse, or identity-based attack patterns specifically
• Prior involvement in a new-product launch, early-access program, or beta motion
• Experience running or presenting in structured cross-functional forums (POV reviews, launch/GTM syncs)
• Comfort using AI tools to synthesize patterns across large sets of qualitative input (support tickets, call transcripts, win/loss notes)

Benefits

• In addition to base salary, this role may be eligible for bonus or incentive compensation
• In addition to base salary, this role may be eligible for equity
• In addition to base salary, this role may be eligible for a comprehensive benefits package