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abra
Posted 82 days agoVerified live 1d ago

Salesforce Implementation

Brief overview

Center District, Center, ILIn-person
1+ yrsMinimum
Salesforce ImplementationSalesforce data structuresSalesforce security modelsSalesforce permission modelsSalesforce custom report creationSalesforce dashboard creationSalesforce FlowsIT supportOperating systemsNetwork managementGoogle WorkspaceActive DirectoryUser management systemsService orientationEnglish proficiency

About the company

Devalore (now abra R&D Solutions) is an Israeli based boutique software development company, that is driven by quality and efficiency.

Job description

Summary

abra Professional Services division is seeking a talented Salesforce Implementation! The role involves configuring, customizing, and deploying Salesforce solutions, as well as providing hands-on solutions for hardware and software IT issues.

Responsibilities

  • Configuring and customizing the Salesforce system—including user provisioning, permission management, building custom reports/dashboards, and designing automated Flows
  • Troubleshooting hardware and software issues, and managing user accounts across various organizational systems
  • Configuring end-user equipment and resolving basic connectivity and communication issues within the organization
  • Training and guiding new and existing users on Salesforce and other IT systems
  • Independently managing technical and system needs for a large, global educational organization

Skills

  • At least 1 year of experience as a Salesforce Implementation
  • Strong familiarity with IT and user support domains (Helpdesk, OS, network management, and troubleshooting)
  • Deep understanding of Salesforce data structures, security/permission models, and custom report/dashboard creation
  • High-level English proficiency (reading, writing, and speaking) for international client communication
  • Exceptional service orientation, strong interpersonal skills, and a proactive approach
  • High self-learning, organizational, and self-management capabilities (ability to work independently directly with clients)
  • Hands-on experience building and debugging Salesforce Flows
  • Familiarity with organizational tools: Google Workspace, Office 365, and active directory/user management systems

Qualifications

Must Haves

  • At least 1 year of experience as a Salesforce Implementation
  • Strong familiarity with IT and user support domains (Helpdesk, OS, network management, and troubleshooting)
  • Deep understanding of Salesforce data structures, security/permission models, and custom report/dashboard creation
  • High-level English proficiency (reading, writing, and speaking) for international client communication
  • Exceptional service orientation, strong interpersonal skills, and a proactive approach
  • High self-learning, organizational, and self-management capabilities (ability to work independently directly with clients)

Nice to Haves

  • Hands-on experience building and debugging Salesforce Flows
  • Familiarity with organizational tools: Google Workspace, Office 365, and active directory/user management systems

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