Forward Deployed Engineer — Salesforce

Summary

SuccessMetrics is a Salesforce consulting and technology company focused on delivering complex enterprise solutions with small, highly capable teams and AI-enabled engineering. The Forward Deployed Engineer will work directly with customers to understand business problems, design and build Salesforce solutions, use AI and automation throughout delivery, and own outcomes through production deployment. The role also involves technical leadership, customer communication, and creating reusable delivery tooling and accelerators.

Responsibilities

• Turn ambiguous inputs—RFPs, discovery notes, spreadsheets, legacy systems, and undocumented processes—into working Salesforce solutions
• Design standard-platform-first solutions, using custom code only where it creates meaningful value
• Configure and build with Flow, Apex, LWC, Experience Cloud, APIs, integrations, and data migration tools
• Use AI throughout delivery for requirements, design, coding, testing, documentation, troubleshooting, and automation
• Identify technical constraints, dependencies, and stakeholder risks before they become project problems
• Present and defend designs with CIOs, architects, security teams, procurement, and engineers
• Leave customers able to confidently operate and extend what we deliver
• Turn lessons from each engagement into reusable accelerators, tooling, and improvements to our delivery model

Skills

• • Salesforce Engineering. Strong hands-on knowledge of data modeling, security and sharing, Flow, Apex, LWC, Experience Cloud, APIs, integrations, data migration, and deployment
• • AI-Native Engineering. Proficiency with agentic coding, prompt/context engineering, AI-assisted requirements and design, automated testing, and building your own automations. If you do the same manual task twice, your instinct should be to automate it
• • Data & Integration. SQL, REST/SOAP APIs, ETL, authentication patterns, event-driven architectures, migration strategy, reconciliation, and production troubleshooting
• • Customer Leadership. Able to lead discovery, explain architecture to executives, work through security reviews, debug with engineers, challenge requirements constructively, and communicate status and risk proactively
• • Mid-Level (typically 5–8 years): Delivered real Salesforce implementations end-to-end and ready to own major workstreams and customer relationships
• • Senior / Lead (typically 10–15 years): Able to own technical direction, make architecture decisions, mentor engineers, and become the technical leader the customer trusts
• • Years are guidelines—capability, judgment, and demonstrated ownership matter more than tenure
• • Location: Remote within the United States
• • Travel: Approximately 20–30% during active engagements, primarily around discovery, workshops, and go-live
• • Public Sector Solutions; Licensing, Permitting & Inspections; Service Cloud; Experience Cloud; OmniStudio; Field Service; or Agentforce
• • Enterprise integrations and complex data migrations
• • Salesforce Application/System Architect credentials, Platform Developer II, or comparable depth
• • Consulting, forward-deployed engineering, or other customer-facing delivery experience
• • Reusable internal tooling, accelerators, frameworks, or open-source contributions

Qualifications

Must Haves

• • Salesforce Engineering. Strong hands-on knowledge of data modeling, security and sharing, Flow, Apex, LWC, Experience Cloud, APIs, integrations, data migration, and deployment
• • AI-Native Engineering. Proficiency with agentic coding, prompt/context engineering, AI-assisted requirements and design, automated testing, and building your own automations. If you do the same manual task twice, your instinct should be to automate it
• • Data & Integration. SQL, REST/SOAP APIs, ETL, authentication patterns, event-driven architectures, migration strategy, reconciliation, and production troubleshooting
• • Customer Leadership. Able to lead discovery, explain architecture to executives, work through security reviews, debug with engineers, challenge requirements constructively, and communicate status and risk proactively
• • Mid-Level (typically 5–8 years): Delivered real Salesforce implementations end-to-end and ready to own major workstreams and customer relationships
• • Senior / Lead (typically 10–15 years): Able to own technical direction, make architecture decisions, mentor engineers, and become the technical leader the customer trusts
• • Years are guidelines—capability, judgment, and demonstrated ownership matter more than tenure
• • Location: Remote within the United States
• • Travel: Approximately 20–30% during active engagements, primarily around discovery, workshops, and go-live

Nice to Haves

• • Public Sector Solutions; Licensing, Permitting & Inspections; Service Cloud; Experience Cloud; OmniStudio; Field Service; or Agentforce
• • Enterprise integrations and complex data migrations
• • Salesforce Application/System Architect credentials, Platform Developer II, or comparable depth
• • Consulting, forward-deployed engineering, or other customer-facing delivery experience
• • Reusable internal tooling, accelerators, frameworks, or open-source contributions

Benefits

• Remote within the United States
• Full-time employment
• Approximately 20–30% travel during active engagements, primarily around discovery, workshops, and go-live
• A comprehensive benefits package
• Significant autonomy
• Direct customer exposure
• Opportunity to influence what SuccessMetrics delivers and how it delivers in the future