Instructional Designer

Summary

AbsenceSoft provides secure technology that helps employers manage complex workplace experiences involving leave and accommodations. The Instructional Designer will create and maintain courses, learning paths, assessments, and certification content for AbsenceSoft University while partnering with Product, Compliance, and Customer Success to support customer onboarding and product adoption.

Responsibilities

• Design and build courses, learning paths, and assessments — including quizzes and certification exam content — that reflect our product and how customers actually use it, applying sound instructional design practices and SCORM/xAPI standards
• Build deep expertise in the AbsenceSoft platform, serving as the team's go-to resource on what's changing and why it matters for training
• Partner with the product team to gain early visibility into upcoming releases, updating training content before or as those releases launch
• Collaborate with the compliance team to translate regulatory updates into accurate content, with final review from the Director, and maintain clear records of what's changed and why
• Use course data to identify what's working and where content needs a refresh
• Uphold organizational security and compliance controls within the scope of this role

Skills

• 3+ years of experience in instructional design or curriculum development, ideally within a B2B SaaS environment
• A self-directed, naturally curious learner who builds deep product expertise independently and knows when to move forward solo versus loop in a manager
• Working knowledge of FMLA, ADA, or state leave laws, with the ability to collaborate with a compliance team and synthesize regulatory updates into clear, usable content
• Strong writing skills, translating technical or dense material into clear, accessible content
• Comfortable building and publishing courses in a modern LMS such as Skilljar, Docebo, or Absorb, and authoring tools like Articulate 360, Camtasia, or Captivate
• Background in leave and accommodations management or HR technology, a CLMS certification, or experience building product training alongside a product team is a strong plus
• Familiarity with SCORM/xAPI standards, basic video production, or Salesforce/CRM-driven learner reporting is also valuable

Qualifications

Must Haves

• 3+ years of experience in instructional design or curriculum development, ideally within a B2B SaaS environment
• A self-directed, naturally curious learner who builds deep product expertise independently and knows when to move forward solo versus loop in a manager
• Working knowledge of FMLA, ADA, or state leave laws, with the ability to collaborate with a compliance team and synthesize regulatory updates into clear, usable content
• Strong writing skills, translating technical or dense material into clear, accessible content
• Comfortable building and publishing courses in a modern LMS such as Skilljar, Docebo, or Absorb, and authoring tools like Articulate 360, Camtasia, or Captivate

Nice to Haves

• Background in leave and accommodations management or HR technology, a CLMS certification, or experience building product training alongside a product team is a strong plus
• Familiarity with SCORM/xAPI standards, basic video production, or Salesforce/CRM-driven learner reporting is also valuable

Benefits

• Impact that matters. You'll do work that shapes the future of the modern workplace.
• We're remote-first and results driven, with the freedom and flexibility to do your best work, wherever you do it best.
• Access to learning resources, leadership programs, and real opportunities to take on new challenges and expand your impact.
• Comprehensive benefits
• A performance-based bonus program
• Equity opportunities
• Flexible time off
• Paid holidays
• Flexible leave programs designed to support every season of life.
• An inclusive culture where every voice is valued, collaboration is celebrated, and success is shared.