Summary
ActioNet, Inc. is a woman-owned IT Solutions Provider with over 25 years of experience in Agile Software Engineering and IT Managed Services. They are seeking a motivated Junior Data Center Technician to support daily operations in their data center, focusing on hardware installation, troubleshooting, and maintenance.
Responsibilities
- Support the installation, configuration, and maintenance of servers, storage, and networking hardware
- Perform regular data center walk-throughs to ensure environmental stability (temperature, power, cabling, etc.)
- Respond to tickets and incidents related to hardware, cabling, and connectivity issues
- Assist with racking, stacking, and cabling of new equipment
- Monitor system alerts and escalate issues to senior technicians or engineers as needed
- Maintain accurate inventory records of equipment and components
- Follow safety, security, and compliance procedures within the data center
- Participate in on-call rotation or after-hours support as needed
Skills
- High school diploma or equivalent; coursework or certifications in IT/Networking is a plus
- Basic understanding of computer hardware, networking concepts, and operating systems
- Ability to lift, rack, and move equipment (up to :50 lbs)
- Strong troubleshooting and problem-solving skills
- Willingness to work flexible shifts, including nights and weekends, if required
- Strong attention to detail and ability to follow documented procedures
- CompTIA A+, Network+, or related certification
- Experience working with ticketing systems and/or monitoring tools
- Previous internship, co-op, or hands-on lab experience in IT or data center environment
Qualifications
Must Haves
- High school diploma or equivalent; coursework or certifications in IT/Networking is a plus
- Basic understanding of computer hardware, networking concepts, and operating systems
- Ability to lift, rack, and move equipment (up to :50 lbs)
- Strong troubleshooting and problem-solving skills
- Willingness to work flexible shifts, including nights and weekends, if required
- Strong attention to detail and ability to follow documented procedures
Nice to Haves
- CompTIA A+, Network+, or related certification
- Experience working with ticketing systems and/or monitoring tools
- Previous internship, co-op, or hands-on lab experience in IT or data center environment
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life and AD&D Insurance
- 401(k) Savings Plan
- Education and Professional Training
- Flexible Spending Accounts (FSA)
- Employee Referral and Merit Recognition Programs
- Employee Assistance and Identity Theft Protection
- Paid Holidays: 11 per year
- Paid Time Off (PTO)
- Disability Insurance