Data Center Engineering Operations Technician

Summary

Amazon Web Services (AWS) is seeking a Data Center Engineering Operations Technician to maintain and troubleshoot mission-critical technology infrastructure. The role involves hands-on electrical and mechanical equipment maintenance to ensure optimal operations and uptime of data center facilities.

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on-call rotations
• Role may support more than one location/site

Skills

• 1+ years of electrical or mechanical experience
• 1+ years' experience with Microsoft Office products
• Ability to work on a flexible schedule including days, nights, and/or weekends
• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs
• 2+ years of data center engineering experience
• Technical (Military/Trade School) training
• Associate or higher education in related field

Qualifications

Must Haves

• 1+ years of electrical or mechanical experience
• 1+ years' experience with Microsoft Office products
• Ability to work on a flexible schedule including days, nights, and/or weekends
• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs

Nice to Haves

• 2+ years of data center engineering experience
• Technical (Military/Trade School) training
• Associate or higher education in related field

Benefits

• Lump sum stipend will be provided to eligible candidates who relocate for this position.
• Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching.