Business Analyst

Summary

Added Innovation is a values-driven technology consulting firm that partners with mission-focused nonprofit associations to address complex technical challenges. The Business Analyst will understand client needs, document and translate business requirements into technical direction, and bridge communication between clients and engineering teams while supporting scope management, testing, and solution validation.

Responsibilities

• Partner directly with clients to understand business processes, goals, and challenges
• Gather, analyze, and document business and functional requirements
• Translate business needs into clear, actionable requirements for engineering teams
• Create and maintain documentation such as:
• Business requirements
• Functional specifications
• Process flows and diagrams
• Collaborate closely with Senior Software Engineers and Architects to clarify requirements and answer questions
• Help manage scope by identifying gaps, assumptions, and dependencies early
• Participate in client meetings, discovery sessions, and solution discussions
• Support testing and validation by ensuring delivered solutions meet business expectations
• Act as an advocate for both the client and the delivery team

Skills

• 3+ years of experience in a Business Analyst, Systems Analyst, or similar role
• Strong experience gathering and documenting business and functional requirements
• Ability to translate business concepts into technical-friendly documentation
• Experience working directly with clients or stakeholders
• Strong written and verbal communication skills
• Ability to ask the right questions and challenge assumptions constructively
• Comfort working across multiple clients and projects
• Strong organizational skills and attention to detail
• Ability to adapt in environments with evolving or incomplete requirements
• High emotional intelligence, humility, and self-awareness
• Curiosity and a desire to continuously improve processes and outcomes
• Experience working in a consulting environment
• Exposure to software development lifecycles
• Familiarity with .NET, web applications, or SQL-based systems
• NetForum AMS experience
• Association or nonprofit industry experience
• Experience with Agile or hybrid delivery models
• Experience creating process diagrams or workflow documentation
• Relevant certifications (CBAP, PMI-PBA, or similar)
• We value in-person collaboration and prefer candidates located in or near Springfield, MO or Tulsa, OK

Qualifications

Must Haves

• 3+ years of experience in a Business Analyst, Systems Analyst, or similar role
• Strong experience gathering and documenting business and functional requirements
• Ability to translate business concepts into technical-friendly documentation
• Experience working directly with clients or stakeholders
• Strong written and verbal communication skills
• Ability to ask the right questions and challenge assumptions constructively
• Comfort working across multiple clients and projects
• Strong organizational skills and attention to detail
• Ability to adapt in environments with evolving or incomplete requirements
• High emotional intelligence, humility, and self-awareness
• Curiosity and a desire to continuously improve processes and outcomes

Nice to Haves

• Experience working in a consulting environment
• Exposure to software development lifecycles
• Familiarity with .NET, web applications, or SQL-based systems
• NetForum AMS experience
• Association or nonprofit industry experience
• Experience with Agile or hybrid delivery models
• Experience creating process diagrams or workflow documentation
• Relevant certifications (CBAP, PMI-PBA, or similar)
• We value in-person collaboration and prefer candidates located in or near Springfield, MO or Tulsa, OK

Benefits

• Fully remote work option for candidates anywhere in the United States