Solutions Engineer

Summary

Advance Local's Subtext is a two-way SMS platform that helps brands build direct relationships with their audiences. The Solutions Engineer will serve as the technical backbone of the sales process by creating tailored demo environments, leading technical discussions around APIs and webhooks, and providing structured field feedback to Product and Sales.

Responsibilities

• Custom demo environments: build and maintain demo instances tailored to specific prospect and upsell use cases, not generic walkthroughs. You decide what “great” looks like here
• Demo tooling: identify, evaluate, and (with approval) procure whatever tools or sandbox infrastructure make demos sharper and faster to stand up
• Pre-sales technical ownership: be the go-to person AEs bring in when a deal gets technical, especially anything involving the API/webhook integration layer. You'll often be the one answering “can it actually do X” in real time on a call
• Structured feedback to Product: capture recurring patterns from prospect and customer conversations (feature gaps, objections, competitive workarounds, integration asks) and deliver them to Product in a consistent, evidence-based format. This is influence through data, not authority over prioritization. Product owns the roadmap
• Sales enablement: after each product-shaping conversation, translate what you learned back to the sales team so reps aren't discovering capability gaps live on a prospect call

Skills

• Minimum 2 years' experience in a pre-sales, solutions engineering, or sales engineering role at a B2B SaaS company
• API/webhook fluency is the core of the job, with strong working knowledge of APIs, webhooks, integrations, data flows, and SaaS platform architecture needed
• Comfortable building things independently. You won't have a team to hand this to
• Strong communicator who can translate technical capability into a business story for non-technical buyers
• Enough product/technical judgment to push back when a prospect's ask isn't realistic. We'd rather you say “no, but here's what we can do” than overpromise
• Bachelor's degree in computer science, information systems, engineering, business, marketing technology or a related field preferred
• Bonus: experience in media, sports, music, automotive, or political verticals, or with SMS/messaging platforms specifically

Qualifications

Must Haves

• Minimum 2 years' experience in a pre-sales, solutions engineering, or sales engineering role at a B2B SaaS company
• API/webhook fluency is the core of the job, with strong working knowledge of APIs, webhooks, integrations, data flows, and SaaS platform architecture needed
• Comfortable building things independently. You won't have a team to hand this to
• Strong communicator who can translate technical capability into a business story for non-technical buyers
• Enough product/technical judgment to push back when a prospect's ask isn't realistic. We'd rather you say “no, but here's what we can do” than overpromise

Nice to Haves

• Bachelor's degree in computer science, information systems, engineering, business, marketing technology or a related field preferred
• Bonus: experience in media, sports, music, automotive, or political verticals, or with SMS/messaging platforms specifically

Benefits

• Remote-based position
• Incentive compensation
• A real path to building and leading a Solutions Engineering function as pre-sales and demo volume grows with the business