Sage Intacct Consultant (Post Go-Live)

Summary

Alliance Solutions Group is a technology partner serving construction and real estate companies with Sage business management solutions. The Sage Intacct Consultant will lead implementations, configure systems, train end-users, and provide ongoing post-go-live technical support while managing client relationships and coordinating project activities.

Responsibilities

• Lead and manage Sage Intacct implementations following Alliance's prescribed implementation methodology, keeping projects on time and on budget
• Analyse and document system and business requirements, translating client needs into scalable Sage Intacct configurations
• Set up and configure Sage Intacct modules according to client-specific requirements, including third-party integration tools
• Develop test scripts to support client testing phases and validate system configurations prior to go-live
• Develop reports and dashboards within Sage Intacct tailored to each client's reporting needs
• Train end-users on Sage Intacct functionality, ensuring a smooth and confident transition to the new system
• Provide ongoing technical support to clients post-go-live, managing and resolving support tickets in a timely manner
• Build and maintain long-term "Client for Life" relationships — serving as a trusted advisor well beyond the initial implementation
• Make proactive recommendations for new processes and procedures that improve client outcomes
• Manage multiple client engagements simultaneously, ensuring deadlines and quality expectations are consistently met
• Work closely with the sales team and other support team members to coordinate project tasks and ensure seamless handoffs
• Provide regular written project status updates for internal teams and clients
• Collaborate with developers and team members to define and prioritize client enhancement needs
• Research and escalate complex software issues, identifying improvements and opportunities for resolution
• Contribute to the development of internal processes, templates, best-practice documentation, and the knowledge base library

Skills

• 1+ years of experience in ERP software consulting or implementation
• Strong accounting background — able to intelligently discuss accounting concepts and understand the financial processes behind the systems being configured
• Exceptional written and verbal communication skills with impeccable client service instincts
• High emotional intelligence — this role requires both technical depth and the ability to build trust with clients across diverse industries
• Strong organisational skills with the ability to manage multiple engagements simultaneously without losing quality or responsiveness
• Solid aptitude for ERP software products and comfort learning new platforms quickly
• Ability to thrive in a fast-moving, growth-oriented environment with an expanding client base
• Bachelor's degree in Computer Science, Information Technology, Business Technology, Accounting, or a related field (or equivalent experience)
• Proficiency in Microsoft Office 365 and standard collaboration tools
• Sage Intacct experience strongly preferred
• Hands-on experience with Sage Intacct implementation across multiple modules
• Experience setting up and configuring third-party integrations with Sage Intacct
• Familiarity with ConnectWise or similar ticketing/PSA platforms
• Experience developing reports and dashboards within Sage Intacct
• Background in construction, real estate, or property management — our core client verticals

Qualifications

Must Haves

• 1+ years of experience in ERP software consulting or implementation
• Strong accounting background — able to intelligently discuss accounting concepts and understand the financial processes behind the systems being configured
• Exceptional written and verbal communication skills with impeccable client service instincts
• High emotional intelligence — this role requires both technical depth and the ability to build trust with clients across diverse industries
• Strong organisational skills with the ability to manage multiple engagements simultaneously without losing quality or responsiveness
• Solid aptitude for ERP software products and comfort learning new platforms quickly
• Ability to thrive in a fast-moving, growth-oriented environment with an expanding client base
• Bachelor's degree in Computer Science, Information Technology, Business Technology, Accounting, or a related field (or equivalent experience)
• Proficiency in Microsoft Office 365 and standard collaboration tools

Nice to Haves

• Sage Intacct experience strongly preferred
• Hands-on experience with Sage Intacct implementation across multiple modules
• Experience setting up and configuring third-party integrations with Sage Intacct
• Familiarity with ConnectWise or similar ticketing/PSA platforms
• Experience developing reports and dashboards within Sage Intacct
• Background in construction, real estate, or property management — our core client verticals

Benefits

• Fully remote work arrangement
• Performance-based bonuses
• Medical coverage
• Dental coverage
• Vision coverage
• Company-observed holidays
• 401(k) with employer match
• Professional development opportunities