Network Deploy Technician, ID Deploy Optical Team

Summary

Amazon Web Services (AWS) is seeking an Infrastructure Delivery Network Technician to join their infrastructure operations team. The role involves driving the stability and sustainability of next-generation networks, assisting in automation, scaling support of data center locations, and troubleshooting network issues.

Responsibilities

• Participate in the migration, basic configuration and rollout of new or upgraded hardware
• Manage work and priorities through ticketing system and workflows to complete customer requests and projects
• Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products
• Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
• Up to 20% travel within geographical work area may be required; some travel outside traditional work area may be requested
• Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords
• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more
• Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
• Some regional travel may be required
• Walk job sites in uneven terrain
• Work safely at heights and from ladders

Skills

• High school or equivalent diploma
• 1+ years of data center experience
• Sufficiently autonomous
• Detail oriented
• Strong written and verbal communication skills
• Some experience in supporting large scale, enterprise class networks
• Network implementation and troubleshooting skills
• Proven documentation methodology
• Ability to work in an environment that operates 24/7
• Ability to participate in on-call rotation and provide after-hours support as needed
• Regularly lift and/or move up to 40 pounds
• Participate in group lifts for 41 pounds or more
• Walk job sites in uneven terrain
• Work safely at heights and from ladders
• Associate's degree in information technology or computer science
• 1+ years of Linux operating systems experience
• CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
• 1+ years of Linux operating systems experience
• Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters
• Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)

Qualifications

Must Haves

• High school or equivalent diploma
• 1+ years of data center experience
• sufficiently autonomous
• detail oriented
• strong written and verbal communication skills
• some experience in supporting large scale, enterprise class networks
• Network implementation and troubleshooting skills
• proven documentation methodology
• ability to work in an environment that operates 24/7
• ability to participate in on-call rotation and provide after-hours support as needed
• regularly lift and/or move up to 40 pounds
• participate in group lifts for 41 pounds or more
• walk job sites in uneven terrain
• work safely at heights and from ladders

Nice to Haves

• Associate's degree in information technology or computer science
• 1+ years of Linux operating systems experience
• CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
• 1+ years of Linux operating systems experience
• Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters
• Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)

Benefits

• EAP
• Mental Health Support
• Medical Advice Line
• 401(k) matching