Network Deploy Technician III, Global Network Delivery (GND)

Summary

Amazon Web Services (AWS) is responsible for the design, planning, delivery, and operation of AWS global infrastructure. The Network Deploy Technician will work independently to maintain and enhance network stability while collaborating with various stakeholders to ensure project success and operational excellence.

Responsibilities

• Managing work and priorities through ticketing system and workflows to complete customer requests and projects
• Collaborating with various stakeholders to remove project obstacles
• Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords
• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
• Participating in the migration, basic configuration and rollout of new or upgraded hardware

Skills

• 2+ years of computer hardware troubleshooting and repair experience
• 1+ years of computer networking experience
• High school or equivalent diploma
• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
• Working in cramped and/or elevated and/or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
• Traveling within and outside of regional work area is required
• Having a reliable personal vehicle and valid driver's license to travel within the regional work area
• Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies
• Industry standard certifications (BICSI, CompTIA, CCENT, Network+)
• Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters
• Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)

Qualifications

Must Haves

• 2+ years of computer hardware troubleshooting and repair experience
• 1+ years of computer networking experience
• High school or equivalent diploma
• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
• Working in cramped and/or elevated and/or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
• Traveling within and outside of regional work area is required
• Having a reliable personal vehicle and valid driver's license to travel within the regional work area

Nice to Haves

• Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies
• Industry standard certifications (BICSI, CompTIA, CCENT, Network+)
• Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters
• Knowledge of major Command Line Protocols (Cisco IOS, JunOS, GNU/Linux) and common Networking Protocols (BGP, OSPF)

Benefits

• EAP
• Mental Health Support
• Medical Advice Line
• 401(k) matching