Summary
Anysphere is building tools to automate coding for professional programmers through research, design, and engineering. The Software Engineer on the User Operations team will build product quality infrastructure, AI-powered feedback systems, bug intake and triage tools, dashboards, data pipelines, and integrations that connect customer feedback to product and engineering decisions.
Responsibilities
- Develop AI-powered systems that synthesize customer signal at scale — separating noise from what matters, routing feedback to the right teams, and surfacing the voice of the customer in ways that actually shape product decisions
- Build dashboards and data pipelines that give engineering and product leaders real-time visibility into bug volume, quality trends, and where their domains stand — by product area, severity, and over time
- Build intelligent bug intake and triage systems — moving from manual, inconsistent prioritization to agentic pipelines that produce well-written, well-prioritized bug reports at scale
- Build integrations across our tooling ecosystem (ticketing systems, payment processes, CRM, data warehouse, etc.) to create seamless workflows
- Partner with domain specialists and support engineers to identify pain points and ship solutions quickly — you're building for an internal team that will tell you exactly what's broken
Skills
- Experience working cross-functionally to deliver highly impactful, technical projects and systems
- Experience building internal tools, developer platforms, or operations infrastructure
- Strong full-stack engineering skills — you're comfortable owning projects from database to UI
- Experience with data pipelines, ETL processes, and analytics tooling
- Deep product knowledge of Cursor and AI-assisted development workflows
- Experience integrating with third-party platforms (ticketing systems, payment processors, CRMs)
- Strong sense of ownership and a bias for action — you ship fast and iterate based on feedback
- Self-starter with curiosity, creativity, and a distaste for manual toil
Qualifications
Must Haves
- Experience working cross-functionally to deliver highly impactful, technical projects and systems
- Experience building internal tools, developer platforms, or operations infrastructure
- Strong full-stack engineering skills — you're comfortable owning projects from database to UI
- Experience with data pipelines, ETL processes, and analytics tooling
- Deep product knowledge of Cursor and AI-assisted development workflows
- Experience integrating with third-party platforms (ticketing systems, payment processors, CRMs)
- Strong sense of ownership and a bias for action — you ship fast and iterate based on feedback
- Self-starter with curiosity, creativity, and a distaste for manual toil
Benefits
- Full-time employment
- Remote work arrangement