Virtual Client Support Associate

Summary

AO Globe Life supports working families through benefits-related services and operates in a fully remote environment. The Virtual Client Support Associate connects with individuals seeking information, guides clients through available programs and next steps, supports onboarding and ongoing communication, and maintains digital records while participating in training and mentorship.

Responsibilities

• Meet with clients virtually using Zoom
• Walk individuals and families through available programs
• Answer questions and guide clients through next steps
• Support clients through onboarding and ongoing communication
• Maintain simple digital records and documentation
• Deliver a professional, client-first experience
• Participate in training, mentorship, and development sessions

Skills

• Must be authorized to work in the United States
• Strong communication and interpersonal skills
• Comfortable working independently in a remote environment
• Coachable, motivated, and goal-oriented

Qualifications

Must Haves

• Must be authorized to work in the United States
• Strong communication and interpersonal skills
• Comfortable working independently in a remote environment
• Coachable, motivated, and goal-oriented

Benefits

• 100% remote — work from anywhere in the U.S.
• Flexible scheduling with control over your day
• Full training provided
• Ongoing mentorship and professional development
• Clear path into leadership and advancement opportunities
• Supportive, mission-driven team culture