Summary
Aquatis LLC is seeking new talent to join its network and help convert leads into customers. The Sales Manager will manage sales associates, answer customer inquiries, drive weekly sales, support conversions through LiveChat, and report performance to operations.
Responsibilities
- It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home location so that associates can deliver their best in terms of productivity and quality
- Being able to work an assigned schedule that falls within our operating hours is required and expected
- Answer customer queries/questions in a timely manner
- Manage sales associates to ensure performance is on demand
- Drive sales on a weekly basis and report to operations on our weekly report
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Flexible with the working schedule; may be expected to work weekends, holidays and events
- Answer customer requests on our LiveChat software to help with conversions
- Convert 2 leads to customers on a weekly basis
Skills
- It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like' environment at home location so that associates can deliver their best in terms of productivity and quality
- Being able to work an assigned schedule that falls within our operating hours is required and expected
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Flexible with the working schedule; may be expected to work weekends, holidays and events
- Ability to approach problems logically and rationally
- Action-oriented and self-disciplined
- Organized and detail-oriented
- Ability to quickly and effectively prioritize work time in various departments to meet the business needs
- Ability to maintain composure in highly escalated situations
- Ability to use the Multicraft control panel software
- Ability to use the WHMCS billing system
- Must be 16 years or older to apply
Qualifications
Must Haves
- It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like' environment at home location so that associates can deliver their best in terms of productivity and quality
- Being able to work an assigned schedule that falls within our operating hours is required and expected
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Flexible with the working schedule; may be expected to work weekends, holidays and events
- Ability to approach problems logically and rationally
- Action-oriented and self-disciplined
- Organized and detail-oriented
- Ability to quickly and effectively prioritize work time in various departments to meet the business needs
- Ability to maintain composure in highly escalated situations
- Ability to use the Multicraft control panel software
- Ability to use the WHMCS billing system
- Must be 16 years or older to apply
Benefits