Account Manager

Summary

Aria Care Partners provides onsite dental, vision, hearing, and podiatry care to long-term care and skilled nursing facilities. The Account Manager will provide customer service, retain existing accounts, support insurance sales, manage territory activities, and travel to facilities and trade shows.

Responsibilities

• Retention of existing facilities: Sustains rapport with key accounts by making periodic visits – at a minimum once per quarter; exploring specific needs; anticipating new opportunities
• Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing quality and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Keeps promotional materials ready by coordinating requirements with marketing department; inventorying stock; placing orders; verifying receipt
• Plans meetings and attends trade shows
• Protects organization's value by keeping information confidential

Skills

• 3-5 Years previous applicable experience
• Ability to obtain health and life insurance license
• Reliable transportation
• Ability to Lift Up to 50 Pounds
• Candidates must possess a valid driver's license and maintain a clean driving record
• Problem solving skills - strong analytical and critical thinking skills to identify problems and develop innovative solutions
• Customer service - responds promptly to requests for assistance and strives to continually improve service
• Planning/organizing - the ability to manage multiple tasks to ensure that assignments are completed in a timely and productive manner
• Quality control/Attention to detail - demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performance
• Adaptability - adapts to changes in the work environment and is able to deal with frequent change, delays, or unexpected events
• Dependability - consistently at work and on time, follows instructions, takes responsibility for own actions, responds to management direction
• Efficiency - the ability to visit required number of weekly visits in a timely manner without sacrificing quality
• Teamwork - Able to work in team environment
• Communication - Strong written and verbal communication skills
• Currently possess a life/health insurance license or the ability to successfully complete the licensing course and exam
• Territory management – the ability to plan weekly travel throughout the state to visit with nursing home staff and residents
• Daily Travel with potential for 75% overnight stay
• Associate's or Bachelor's degree preferred
• Preferred prior work experience within senior living communities, sales, and life/health insurance
• Preferred skills - experience using Salesforce and Microsoft Office applications including Excel, Word, and Outlook

Qualifications

Must Haves

• 3-5 Years previous applicable experience
• Ability to obtain health and life insurance license
• Reliable transportation
• Ability to Lift Up to 50 Pounds
• Candidates must possess a valid driver's license and maintain a clean driving record
• Problem solving skills - strong analytical and critical thinking skills to identify problems and develop innovative solutions
• Customer service - responds promptly to requests for assistance and strives to continually improve service
• Planning/organizing - the ability to manage multiple tasks to ensure that assignments are completed in a timely and productive manner
• Quality control/Attention to detail - demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performance
• Adaptability - adapts to changes in the work environment and is able to deal with frequent change, delays, or unexpected events
• Dependability - consistently at work and on time, follows instructions, takes responsibility for own actions, responds to management direction
• Efficiency - the ability to visit required number of weekly visits in a timely manner without sacrificing quality
• Teamwork - Able to work in team environment
• Communication - Strong written and verbal communication skills
• Currently possess a life/health insurance license or the ability to successfully complete the licensing course and exam
• Territory management – the ability to plan weekly travel throughout the state to visit with nursing home staff and residents
• Daily Travel with potential for 75% overnight stay

Nice to Haves

• Associate's or Bachelor's degree preferred
• Preferred prior work experience within senior living communities, sales, and life/health insurance
• Preferred skills - experience using Salesforce and Microsoft Office applications including Excel, Word, and Outlook

Benefits

• Remote position with a combination of field days and home office days
• Competitive Base Pay + bonus
• Mileage reimbursement
• PTO and Paid Holidays for FT Employees
• 401k Retirement Plan with Company Match
• Medical, dental, and vision insurance
• Company match for your HSA
• FSA
• Company-paid EAP
• Life and disability insurance