Field Service Technician - Detroit, MI

Summary

Arjo provides medical equipment and solutions that support safe, dignified healthcare and mobility. The Field Service Technician performs preventative maintenance, repairs, installations, upgrades, and in-servicing for medical equipment at customer facilities while supporting customer relationships and service growth.

Responsibilities

• Maintenance, repair, installations, upgrades, and in-servicing at customer locations (medical facilities)
• Technical diagnosis and repair cost estimates on customer-owned medical equipment
• Assists the Sales team in marketing company equipment (joint calls, in-services, sales leads, demo and trade show set-up, etc)
• Grow Service Contracts revenue through service contracts and renewal of existing service contracts
• Align with all health and safety codes and procedures as mandated by company policy, customer requirements, and regulatory agencies
• Completed and submit accurate reporting
• Spare parts inventory management
• Daily driving to customer locations (medical facilities); 20-30% overnight travel

Skills

• High School Diploma or GED required
• Repair and maintenance experience with electromechanical equipment
• Electrical and mechanical assembly
• Ability to read and understand mechanical and electrical schematics
• Must possess and maintain a valid driver's license and have a clear driving record
• (Associate's Degree in an Electrical or Mechanical field preferred)
• Training and/or certifications preferred
• Sales experience a plus

Qualifications

Must Haves

• High School Diploma or GED required
• Repair and maintenance experience with electromechanical equipment
• Electrical and mechanical assembly
• Ability to read and understand mechanical and electrical schematics
• Must possess and maintain a valid driver's license and have a clear driving record

Nice to Haves

• (Associate's Degree in an Electrical or Mechanical field preferred)
• Training and/or certifications preferred
• Sales experience a plus

Benefits

• Variable compensation based on performance
• Competitive Medical/Vision/Dental insurance
• Wellness Programs
• Award-winning 401k plan
• 15d PTO plus 12 holidays (8 standard/4 floating) and birthday
• Paid Training and Development
• Constant growth opportunities
• An Arjo vehicle will be provided
• All travel paid by the company