Nonqualified Fund Operations Specialist

Summary

Ascensus is a company that helps employers offer their associates a more secure financial future through retirement plans, insurance, and consulting services. The Nonqualified Fund Operations Specialist is responsible for the creation and maintenance of fund lists, oversight of earnings processing, and coordination with operational teams to ensure compliance and accuracy in fund management.

Responsibilities

• Creates and maintains approved and available fund lists, to include Corporate Action processing specific to nonqualified plan liability recordkeeping, minimum investment requirements, and other fund notices where appropriate
• Monitors and coordinates corporate action changes as necessary with the applicable Operational teams
• Responsible for oversight and maintenance of fund-specific earnings processing calendar and quality review of the processing (to include fixed rate updates, interest crediting, custom stock earnings, etc.)
• Ability to understand plan setting requirements and specifications to effectively identify potential transactional issues within the recordkeeping system as it relates to funds and fund setup
• Adheres to all standard operating procedures and controls
• Manages multiple tasks effectively by balancing high productivity with excellent service quality
• Pursues resolution of aged items with internal departments and service partners
• Researches and resolves any issues that occur through the client and/or client service managers
• Acts as a resource/subject matter expert for other team members as it relates to issue resolution, procedure, or system functionality in one or more areas
• Aids management and departmental teams for all projects as needed
• Advanced understanding of nonqualified concepts as it relates to liability recordkeeping and trading
• Interacts with vendors to ensure systems are updated properly and working as anticipated; Escalates vendor issues to management
• Assists in the creation and maintenance of procedures and policy documents
• Assists with training responsibilities of more junior staff and new hires; Provides cross training and mentoring, as required
• Works in a fast-paced, dynamic environment with a high degree of urgency and accuracy
• Good written and oral communication skills, strong attention to detail
• Regular, reliable, and punctual attendance
• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients

Skills

• Bachelor's degree in a business-related field or industry experience, or a combination of education and experience
• Minimum 2+ years' experience working in a related position in the retirement services sector
• Strong MS Office skills to include Excel
• Familiarity with nonqualified liability recordkeeping, asset trading concepts, and corporate actions
• Ability to understand plan setting requirements and specifications to effectively identify potential transactional issues within the recordkeeping system as it relates to funds and fund setup
• Adheres to all standard operating procedures and controls
• Manages multiple tasks effectively by balancing high productivity with excellent service quality
• Pursues resolution of aged items with internal departments and service partners
• Researches and resolves any issues that occur through the client and/or client service managers
• Acts as a resource/subject matter expert for other team members as it relates to issue resolution, procedure, or system functionality in one or more areas
• Aids management and departmental teams for all projects as needed
• Advanced understanding of nonqualified concepts as it relates to liability recordkeeping and trading
• Interacts with vendors to ensure systems are updated properly and working as anticipated; Escalates vendor issues to management
• Assists in the creation and maintenance of procedures and policy documents
• Assists with training responsibilities of more junior staff and new hires; Provides cross training and mentoring, as required
• Works in a fast-paced, dynamic environment with a high degree of urgency and accuracy
• Good written and oral communication skills, strong attention to detail
• Regular, reliable, and punctual attendance
• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients
• Our Core Values of People Matter, Quality First and Integrity Always® are to be visible in actions on a day to day basis showing support of our organizational culture
• Fund management preferred

Qualifications

Must Haves

• Bachelor's degree in a business-related field or industry experience, or a combination of education and experience
• Minimum 2+ years' experience working in a related position in the retirement services sector
• Strong MS Office skills to include Excel
• Familiarity with nonqualified liability recordkeeping, asset trading concepts, and corporate actions
• Ability to understand plan setting requirements and specifications to effectively identify potential transactional issues within the recordkeeping system as it relates to funds and fund setup
• Adheres to all standard operating procedures and controls
• Manages multiple tasks effectively by balancing high productivity with excellent service quality
• Pursues resolution of aged items with internal departments and service partners
• Researches and resolves any issues that occur through the client and/or client service managers
• Acts as a resource/subject matter expert for other team members as it relates to issue resolution, procedure, or system functionality in one or more areas
• Aids management and departmental teams for all projects as needed
• Advanced understanding of nonqualified concepts as it relates to liability recordkeeping and trading
• Interacts with vendors to ensure systems are updated properly and working as anticipated; Escalates vendor issues to management
• Assists in the creation and maintenance of procedures and policy documents
• Assists with training responsibilities of more junior staff and new hires; Provides cross training and mentoring, as required
• Works in a fast-paced, dynamic environment with a high degree of urgency and accuracy
• Good written and oral communication skills, strong attention to detail
• Regular, reliable, and punctual attendance
• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients
• Our Core Values of People Matter, Quality First and Integrity Always® are to be visible in actions on a day to day basis showing support of our organizational culture

Nice to Haves

• Fund management preferred