Project Coordinator II

Summary

Astreya is seeking a Project Coordinator II to plan and coordinate data center projects from initiation through delivery. The role manages assets, resources, schedules, documentation, stakeholder communications, ticket resolution, reporting, process improvements, and project metrics while supporting on-time delivery within budget constraints.

Responsibilities

• Responsible for asset and material management across data centers and warehouses
• Gather and maintain project requirement lists
• Provides weekly project updates including action item updates
• Schedules and coordinates project reviews and follows up on assigned actions
• Effectively and accurately communicate status to the project team
• Maintains and monitors project plans, project schedules, work hours and expenditures
• Assists with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager
• Takes part in organizing, attending and participating in stakeholder meetings
• Documents and follows up on important actions and decisions from meetings
• Collaborates with various regional teams responsible for project resources and ticket resolution
• Assists with daily monitoring of the ticketing system, reassigning tickets where required
• Produces regular reports as required
• Assists with identifying trends or recurring problems and escalates to management for resolution
• Assists with locating and defining new process improvement opportunities
• Develops and maintains knowledge and skills and keeps up-to-date with new processes and procedures
• Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Skills

• Associate's degree (A.A) or equivalent from two-year college or technical school and 2 to 5 years' related experience and/or training; or equivalent combination of education and experience
• Builds productive internal and external working relationships
• Exercises judgment within defined procedures and practices to determine appropriate action
• Experience working with Microsoft Excel and Google Suite
• Excellent Communication skills, both verbal and written
• Previous experience with ticketing systems and/or project management system
• Understanding of or previous experience in a technology driven environment
• Proactive attitude and dependable
• Excellent customer service skills
• Ability to work both within a team and independently
• Ability to multitask and prioritize workload
• Ability to use good judgment, as well as problem-solving and decision making skills
• Ability to maintain confidentiality and professional decorum
• Familiarity with various project management methodologies
• Various certifications (PMP, etc.)

Qualifications

Must Haves

• Associate's degree (A.A) or equivalent from two-year college or technical school and 2 to 5 years' related experience and/or training; or equivalent combination of education and experience
• Builds productive internal and external working relationships
• Exercises judgment within defined procedures and practices to determine appropriate action
• Experience working with Microsoft Excel and Google Suite
• Excellent Communication skills, both verbal and written
• Previous experience with ticketing systems and/or project management system
• Understanding of or previous experience in a technology driven environment
• Proactive attitude and dependable
• Excellent customer service skills
• Ability to work both within a team and independently
• Ability to multitask and prioritize workload
• Ability to use good judgment, as well as problem-solving and decision making skills
• Ability to maintain confidentiality and professional decorum

Nice to Haves

• Familiarity with various project management methodologies
• Various certifications (PMP, etc.)

Benefits

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through UHC
• Nationwide Vision provided by UHC
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program provided by Goomi Group
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic and Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law