Account Manager - Client-Facing - Remote

Summary

Atomic is a performance marketing agency specializing in creative strategy, ads management, and conversion rate optimization for eCommerce brands. The Account Manager will own client relationships, lead recurring meetings, interpret performance data, guide full-funnel strategy, and coordinate actionable direction with internal teams.

Responsibilities

• Own client relationships for a portfolio of eCommerce brands as the primary point of contact and trusted advisor
• Lead bi-weekly client meetings, translating data into clear, strategic narratives and next steps
• Review performance across key metrics and accounts, spotting trends, shifts, opportunities, and risks early
• Guide full-funnel strategic direction by interpreting performance and recommending priorities that drive growth
• Translate client communication into actionable internal direction, ensuring teams have the context needed to execute well
• Reinforce value and impact proactively, helping drive strong retention through clear communication and strategic leadership

Skills

• **3+ years** in Account Management, or a similar client-facing role (agency experience strongly preferred)
• Strong understanding of **performance marketing fundamentals** and digital channels (paid media, CRO, creative, SEO)
• Comfortable pulling insights from eCommerce metrics like **ROAS, AOV, LTV** (and communicating them clearly)
• Excellent **client relationship management** and communication skills (clear, calm, strategic)
• Strong **organization + follow-through** across meetings, action items, and internal coordination

Qualifications

Must Haves

• **3+ years** in Account Management, or a similar client-facing role (agency experience strongly preferred)
• Strong understanding of **performance marketing fundamentals** and digital channels (paid media, CRO, creative, SEO)
• Comfortable pulling insights from eCommerce metrics like **ROAS, AOV, LTV** (and communicating them clearly)
• Excellent **client relationship management** and communication skills (clear, calm, strategic)
• Strong **organization + follow-through** across meetings, action items, and internal coordination

Benefits

• Fully remote role
• Health insurance
• 401(k) with employer match
• 3 weeks combined PTO + sick time
• 10 paid holidays
• $500 quarterly learning stipend