IT Configuration Management Specialist II

Summary

AttainX, Inc. delivers technology solutions, software products, and professional services to Federal Government customers. The IT Configuration Management Specialist II administers IT configuration management processes and the CMDB for DHS CISA’s Critical Infrastructure Collaboration Platform, conducting audits, maintaining configuration records, supporting controlled changes and releases, and providing compliance and security authorization evidence.

Responsibilities

• Administer and execute the IT configuration management process for CICP applications, infrastructure, and supporting services
• Administer, design, configure, maintain, and improve the CMDB, including its structure, configuration item records, relationships, and data quality controls
• Maintain accurate inventories, software versions, dependencies, baselines, and lifecycle status for configuration items
• Coordinate discovery, reconciliation, and record updates with administrators, developers, asset owners, and operations teams
• Conduct configuration audits covering software version control, integration builds, release management, and compliance with approved baselines
• Identify discrepancies, unauthorized changes, and incomplete records; document findings and coordinate corrective actions
• Verify change approvals and validation evidence before baseline updates; maintain traceability among requests, configuration items, and releases
• Support patching, upgrades, emergency fixes, and deployment activities by maintaining configuration records and change histories
• Document configurations against applicable Federal and DHS standards; verify software approval through the DHS Technical Reference Model process
• Provide configuration records and audit evidence for security authorization, vulnerability remediation, and Plans of Action and Milestones tracking
• Maintain SOPs, CMDB administration guidance, configuration documentation, and reports; recommend process and data quality improvements
• Support release readiness, cutover planning, and help desk knowledge transfer; coordinate configuration issues with operations teams
• Safeguard configuration data and sensitive information, including Protected Critical Infrastructure Information (PCII), under applicable access controls
• Other related duties as assigned

Skills

• 2-4 years of related experience in IT configuration management, CMDB administration, or IT operations; additional relevant experience is welcome
• Experience administering, configuring, maintaining, and improving a Configuration Management Database (CMDB)
• Working knowledge of configuration items, asset relationships, lifecycle records, discovery, reconciliation, and data quality controls
• Experience with configuration auditing, software version control, integration builds, and release management
• Familiarity with baseline management, change control, patching, and processes that allow only approved and validated changes
• Ability to analyze configuration discrepancies, maintain audit evidence, and document corrective actions
• Ability to document configuration procedures and communicate findings to technical teams and stakeholders
• Ability to work collaboratively, accept periodic direction, and gain experience with more complex configuration management tasks
• Must be a US Citizen, able to obtain and maintain a DHS Public Trust Clearance
• A degree in information technology, information systems, computer science, or a related field
• Familiarity with ServiceNow or comparable CMDB platforms
• Experience with Federal or DHS/CISA systems, approved software baselines, and security authorization support

Qualifications

Must Haves

• 2-4 years of related experience in IT configuration management, CMDB administration, or IT operations; additional relevant experience is welcome
• Experience administering, configuring, maintaining, and improving a Configuration Management Database (CMDB)
• Working knowledge of configuration items, asset relationships, lifecycle records, discovery, reconciliation, and data quality controls
• Experience with configuration auditing, software version control, integration builds, and release management
• Familiarity with baseline management, change control, patching, and processes that allow only approved and validated changes
• Ability to analyze configuration discrepancies, maintain audit evidence, and document corrective actions
• Ability to document configuration procedures and communicate findings to technical teams and stakeholders
• Ability to work collaboratively, accept periodic direction, and gain experience with more complex configuration management tasks
• Must be a US Citizen, able to obtain and maintain a DHS Public Trust Clearance

Nice to Haves

• a degree in information technology, information systems, computer science, or a related field
• familiarity with ServiceNow or comparable CMDB platforms
• Experience with Federal or DHS/CISA systems, approved software baselines, and security authorization support

Benefits

• Remote/hybrid work arrangement
• Paid vacation
• Medical insurance
• Dental insurance
• Vision insurance
• Matching 401(k) plan
• Tuition/training reimbursement
• Long-term disability coverage
• Short-term disability coverage
• Professional development