Product Support Specialist

Summary

Accelint is a defense technology company that connects sensing to action across the connected battlespace. The Product Support Specialist specializing in Configuration Management will organize schedules and manage the flow of work while collaborating with stakeholders to support the implementation of enterprise PLM systems for U.S. Department of Defense customers.

Responsibilities

• Follow Configuration Management Plans and Implementation Strategry
• Follow baseline control processes and define release readiness criteria
• Perform Configuration Management activities ensuring configuration baselines and documentation remain current and accurate
• Coordinate configuration change implementation among engineering, logistics, supply, and program management stakeholders
• Maintain configuration status accounting and ensured approved changes are reflected in technical and logistics data
• Performs other duties as assigned

Skills

• Currently hold an active U.S. security clearance (or able to obtain one)
• Bachelor's degree in Business Administration or a related field preferred
• Minimum 2 years of experience in Configuration Management
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and documentation tools such as Confluence or SharePoint
• Proficiency in Windchill or Teamcenter is desired
• Strong analytical and problem-solving skills, with attention to detail
• Excellent verbal and written communication skills, with the ability to convey complex concepts to diverse audiences
• Experience in Aerospace and Defense industries or other highly regulated environments
• Familiarity with Product Support elements
• Knowledge of DoD software development policies, requirements and artifacts like Contract Data Requirements List (CDRL), Software Design Description (SDD), Interface Design Description (IDD), Software Development Plan (SDP), Interface Control Document (ICD), etc
• Understanding of data migration and system integration concepts
• Familiarity with Configuration Status Accounting and/or Provisioning processes in the US DoD or equivalent military industrial supplier or platform owner
• Experience with at least one PLM application like Windchill, Teamcenter, Arena, Oracle PLM, Enovia, etc

Qualifications

Must Haves

• Currently hold an active U.S. security clearance (or able to obtain one)
• Bachelor's degree in Business Administration or a related field preferred
• Minimum 2 years of experience in Configuration Management
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and documentation tools such as Confluence or SharePoint
• Proficiency in Windchill or Teamcenter is desired
• Strong analytical and problem-solving skills, with attention to detail
• Excellent verbal and written communication skills, with the ability to convey complex concepts to diverse audiences

Nice to Haves

• Experience in Aerospace and Defense industries or other highly regulated environments
• Familiarity with Product Support elements
• Knowledge of DoD software development policies, requirements and artifacts like Contract Data Requirements List (CDRL), Software Design Description (SDD), Interface Design Description (IDD), Software Development Plan (SDP), Interface Control Document (ICD), etc
• Understanding of data migration and system integration concepts
• Familiarity with Configuration Status Accounting and/or Provisioning processes in the US DoD or equivalent military industrial supplier or platform owner
• Experience with at least one PLM application like Windchill, Teamcenter, Arena, Oracle PLM, Enovia, etc

Benefits

• Paid Time Off
• Paid Company Holidays
• Medical, Dental & Vision Insurance
• Optional HSA and FSA
• Base and Voluntary Life Insurance
• Short Term & Long-Term Disability Insurance
• 401k Matching
• Employee Assistance Program