License Compliance Sales Representative (Turkish Speaker)

Summary

Autodesk is a leader in 3D design, engineering, and entertainment software. The License Compliance Inside Sales Representative will manage compliance leads and customer engagements, negotiate commercial resolutions, and drive license compliance sales goals. The role also collaborates with sales teams, channel partners, legal, and customers to resolve compliance matters while retaining customers.

Responsibilities

• Work through a large volume of license compliance leads speaking with customers to uncover the compliance issues, ensure customer understands the Intellectual Property or contractual violation at hand, negotiate a resolution and timeline and agree on a commercial closure
• Communicate directly with customers to negotiate a license compliance settlement value and timeline for purchase
• Initiate warning letters or audit requests with Autodesk customers and leads customer through the audit process. Presents audit findings to customers and negotiates on the resolution
• Use Autodesk License Compliance analytics tools and databases to investigate License Compliance prospects
• Engage customers at the CXO level to gain their cooperation and participation in License Compliance warning letter or audit process
• Demonstrate the ability to deliver unpopular results and messages as well as handle impassioned discussions and negotiations around non-compliance matters
• Use Salesforce.com to track all leads, opportunities, activities and results in line with global License Compliance guidelines for closed loop tracking
• Use lead tracking tools to forecast compliance sales on a regular basis. Utilizes Autodesk customer self-audit process document, targeted account selling, Situational Negotiation Skills and forecasting guidelines to categorize leads according to quality of the lead; accurately forecasts against plans and targets
• Assist Value Added Resellers in providing customer quotes to satisfy compliance purchases, proposals, order forms and product information
• Work with Territory Sales for cross-selling or up-selling as appropriate
• Maintain basic knowledge of Autodesk products, competition and industry trends along with understanding project delivery methods
• Pro-actively establish collaborative relationships with territory sales teams engaging them with compliance customers to assemble alternate proposals to resolve compliance issues

Skills

• Experience and comfort with communicating and negotiating at executive level
• Strong communication skills (verbal and written) - Turkish and English fluency required
• Critical thinking skills to apply Autodesk licensing rules to various customer software deployments
• Ability to successfully mitigate complex pushback by customers regarding the compliance situation
• Understanding of software licensing models, license agreements and contracts
• Proficient in all Microsoft Office Products (Excel/Word/Power point)
• Proficient in utilizing various CRM tools (i.e. Salesforce.com, Siebel, etc)
• I.T. Knowledge is an advantage
• At least 2 years of Inside Sales experience
• Successful track record in a software sales role is a plus
• Ideally a previous experience in License compliance

Qualifications

Must Haves

• Experience and comfort with communicating and negotiating at executive level
• Strong communication skills (verbal and written) - Turkish and English fluency required
• Critical thinking skills to apply Autodesk licensing rules to various customer software deployments
• Ability to successfully mitigate complex pushback by customers regarding the compliance situation
• Understanding of software licensing models, license agreements and contracts
• Proficient in all Microsoft Office Products (Excel/Word/Power point)
• Proficient in utilizing various CRM tools (i.e. Salesforce.com, Siebel, etc)

Nice to Haves

• I.T. Knowledge is an advantage
• At least 2 years of Inside Sales experience
• Successful track record in a software sales role is a plus
• Ideally a previous experience in License compliance

Benefits

• Annual cash bonuses may be included in the compensation package.
• Commissions may be included for sales roles.
• Stock grants may be included in the compensation package.
• A comprehensive benefits package may be included.