Solutions Engineers (All Levels)

Summary

AutoRABIT is the DevSecOps and security platform for enterprises building on Salesforce and MuleSoft at scale. The Solutions Engineer role involves being a trusted technical advisor throughout the customer buying journey, contributing to revenue by understanding customer priorities and leading technical work that earns confidence in AutoRABIT.

Responsibilities

• Shape the technical strategy. Partner with Account Executives to qualify opportunities, develop account and opportunity plans, identify technical risks, and define the path to a technical decision
• Lead purposeful discovery. Facilitate conversations and workshops that uncover the current state, desired outcomes, stakeholders, constraints, risks, decision criteria, and adoption dependencies
• Tell the customer’s story. Design and deliver tailored demonstrations and presentations that connect AutoRABIT capabilities to the customer’s priorities, operating model, and business value
• Own technical validation. Plan and lead proofs of concept, proofs of value, and other evaluations with agreed use cases, success criteria, milestones, responsibilities, risks, and a clear conclusion
• Design credible solutions. Translate customer requirements into a practical solution approach across the AutoRABIT portfolio, integrations, architecture, security, data protection, and governance. Communicate assumptions and limitations clearly
• Build trust across the buying team. Develop relationships with technical practitioners, business leaders, executives, and internal champions while helping the customer navigate complex decisions
• Coordinate technical diligence. Address product, architecture, integration, security, and compliance questions; support RFPs and RFIs; and bring in specialists when deeper expertise is required
• Stay current and bring the market back to AutoRABIT. Maintain relevant product, Salesforce, MuleSoft, DevSecOps, security, data resilience, industry, and competitive knowledge. Turn field insight into qualified product feedback and reusable team assets
• Protect continuity after the sale. Provide Customer Success and delivery teams with a clear record of outcomes, requirements, commitments, assumptions, risks, and next steps so implementation begins with shared context
• Raise the effectiveness of the team. Share knowledge, improve demonstrations and evaluation practices, support partner and field enablement, and contribute to customer events when needed

Skills

• Experience in a customer-facing technical role such as presales, solutions consulting, solution architecture, implementation consulting, technical customer success, administration, development, or enterprise delivery. The expected scope and independence will align to level
• Working depth in at least one relevant domain: Salesforce; MuleSoft, APIs, or enterprise integration; software delivery, DevOps, CI/CD, or version control; application and data security; backup and recovery; security posture; or risk and compliance. You are motivated to develop breadth across the others
• The ability to learn complex software, understand how it fits into a customer environment, and translate technical capabilities into business value, delivery speed, resilience, risk reduction, and operational control
• Strong discovery, facilitation, presentation, and written communication skills, with the judgment to adapt for technical, business, and executive audiences
• A structured approach to technical evaluations and the ability to manage multiple customer engagements, priorities, risks, and follow-up commitments
• A collaborative, accountable working style. You invite feedback, share what you learn, and communicate accurately about what the product can and cannot do
• Eligibility to work in the United States and willingness to travel based on customer and business needs
• Fluency in English
• Bachelor's or Master's degree (or comparable experience)
• Hands-on Salesforce or MuleSoft experience as an administrator, developer, architect, consultant, integration practitioner, or release practitioner, with relevant certifications
• Modern software delivery practices, including Git, CI/CD, testing, release governance, or application lifecycle management
• Application and data security, static analysis, backup and recovery, security posture, enterprise integrations, or regulated-industry experience

Qualifications

Must Haves

• Experience in a customer-facing technical role such as presales, solutions consulting, solution architecture, implementation consulting, technical customer success, administration, development, or enterprise delivery. The expected scope and independence will align to level
• Working depth in at least one relevant domain: Salesforce; MuleSoft, APIs, or enterprise integration; software delivery, DevOps, CI/CD, or version control; application and data security; backup and recovery; security posture; or risk and compliance. You are motivated to develop breadth across the others
• The ability to learn complex software, understand how it fits into a customer environment, and translate technical capabilities into business value, delivery speed, resilience, risk reduction, and operational control
• Strong discovery, facilitation, presentation, and written communication skills, with the judgment to adapt for technical, business, and executive audiences
• A structured approach to technical evaluations and the ability to manage multiple customer engagements, priorities, risks, and follow-up commitments
• A collaborative, accountable working style. You invite feedback, share what you learn, and communicate accurately about what the product can and cannot do
• Eligibility to work in the United States and willingness to travel based on customer and business needs
• Fluency in English
• Bachelor's or Master's degree (or comparable experience)

Nice to Haves

• Hands-on Salesforce or MuleSoft experience as an administrator, developer, architect, consultant, integration practitioner, or release practitioner, with relevant certifications
• Modern software delivery practices, including Git, CI/CD, testing, release governance, or application lifecycle management
• Application and data security, static analysis, backup and recovery, security posture, enterprise integrations, or regulated-industry experience

Benefits

• This role is 100% remote