Program Administrator, Research

Summary

Beth Israel Lahey Health is a healthcare organization seeking a Program Administrator, Research to oversee and coordinate the administrative functions supporting a research program. The role manages program operations, events, budgets, grant submissions, progress reports, and expense accounting.

Responsibilities

• Serve as the administrative resource and liaison for the program, interacting with all levels of personnel, both internal and external
• Develop, organize and implement administrative processes and systems to ensure the smooth flow of operations
• Plan and organize program events, including publicity, agenda, invitations, speakers, presentation materials, schedule travel arrangements, and process reimbursements
• Monitor the program budget and accounts. Authorize, monitor and report all expense items
• Assists with grant submissions, preparation of annual progress reports, and expense accounting for the grant

Skills

• Bachelor's degree required in Life Sciences
• 1-3 years related work experience required
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access
• **Written Communications:** Ability to communicate clearly and effectively in written English with internal and external customers
• **Oral Communications:** Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers
• **Knowledge:** Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations
• **Team Work:** Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments
• **Customer Service:** Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner
• Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally
• Previous experience in the research environment, preferably in academic or healthcare settting
• Previous experience with grant submission process

Qualifications

Must Haves

• Bachelor's degree required in Life Sciences
• 1-3 years related work experience required
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access
• **Written Communications:** Ability to communicate clearly and effectively in written English with internal and external customers
• **Oral Communications:** Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers
• **Knowledge:** Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations
• **Team Work:** Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments
• **Customer Service:** Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner
• Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

Nice to Haves

• Previous experience in the research environment, preferably in academic or healthcare settting
• Previous experience with grant submission process