Product Manager - Payments and Financial Services

Summary

BILL is a fintech company that provides financial automation and payments solutions for businesses. The Product Manager will own a product area or workflow within the FinSuite Platform, driving discovery, requirements, execution, launch, and iteration while partnering with cross-functional teams. The role will also contribute to AI-enabled payment experiences and measure customer and business outcomes.

Responsibilities

• Own a defined product area, feature set, or workflow within FinSuite Platform and drive it from discovery through launch and post-launch iteration
• Write product requirements, user stories, success metrics, rollout plans, and launch-readiness materials that engineering and design can execute against
• Drive day-to-day squad execution, including sprint participation, prioritization, risk identification, and cross-team dependency management
• Build and maintain a quarterly roadmap for the owned area, with a biannual view of priorities and sequencing, in partnership with more senior PMs
• Define and track metrics for the owned workstream, covering adoption, reliability, operational efficiency, revenue enablement, and AI or self-service coverage where applicable
• Contribute to AI-enabled payment experiences by clarifying workflows, defining tool and API requirements, identifying safe self-service actions, and measuring containment and customer value
• Partner with CX, Ops, GTM, Finance, and analytics to ensure every feature works operationally and commercially, not just technically
• Proactively identify delivery risks and dependency gaps, and escalate with options rather than just problems

Skills

• 2+ years of product management experience, or equivalent experience in a product-adjacent role with clear ownership of customer and business outcomes
• Proven ability to ship software products end to end in partnership with engineering and design, including writing requirements, tracking execution, and driving launches
• Strong written communication skills with the ability to author clear requirements, decision documents, and stakeholder updates
• Comfort using data to size opportunities, prioritize work, evaluate post-launch outcomes, and define success metrics at the feature or workflow level
• Ability to manage ambiguity within a bounded scope, move work forward independently, and escalate with context when blockers arise
• Strong cross-functional partnership instincts, including the ability to coordinate across engineering, design, analytics, and business stakeholders without losing momentum
• Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future
• Experience in payments, fintech, platform products, or operations-heavy environments where reliability and accuracy are non-negotiable
• Exposure to AI-enabled product experiences, including agent workflows, self-service tooling, or instrumentation for LLM-based products
• Familiarity with payment rails (ACH, check, wire, card) or financial services platforms serving SMB customers

Qualifications

Must Haves

• 2+ years of product management experience, or equivalent experience in a product-adjacent role with clear ownership of customer and business outcomes
• Proven ability to ship software products end to end in partnership with engineering and design, including writing requirements, tracking execution, and driving launches
• Strong written communication skills with the ability to author clear requirements, decision documents, and stakeholder updates
• Comfort using data to size opportunities, prioritize work, evaluate post-launch outcomes, and define success metrics at the feature or workflow level
• Ability to manage ambiguity within a bounded scope, move work forward independently, and escalate with context when blockers arise
• Strong cross-functional partnership instincts, including the ability to coordinate across engineering, design, analytics, and business stakeholders without losing momentum
• Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future

Nice to Haves

• Experience in payments, fintech, platform products, or operations-heavy environments where reliability and accuracy are non-negotiable
• Exposure to AI-enabled product experiences, including agent workflows, self-service tooling, or instrumentation for LLM-based products
• Familiarity with payment rails (ACH, check, wire, card) or financial services platforms serving SMB customers

Benefits

• Remote-first work arrangement, with office spaces in San Jose, CA and Draper, UT
• Competitive benefits package including medical, dental, vision, life and disability insurance
• 401(k) retirement plan
• Flexible spending and health savings accounts
• Paid holidays
• Paid time off
• Participation in BILL’s bonus and equity plan
• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA and FSA accounts
• Life insurance and long- and short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts
• Wellness and fitness initiatives
• Employee recognition and referral programs