Market Research Analyst

Summary

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. They are seeking a Market Research Analyst to support the implementation and analysis of client quantitative research projects, develop research instruments, and assist in reporting and presentation for stakeholders.

Responsibilities

• Support implementation and analysis of the client’s quantitative research projects
• Support the development of the questionnaires, polls, and other research instruments
• Support analysis of the data gathered via quantitative or multi-source data and research
• Program and deploy surveys and polls in Qualtrics
• Pull the target list for research deployment from various sources/systems
• Create cross-tabs and verbatim files
• Append data and customer information
• Assist in writing and editing reports and presentations for stakeholders
• Undertake curation of the Market Intelligence repository of research reports and related materials
• Lead tracking of the research projects across the enterprise
• Support expansion of the VoC and VoE programs, including future integration with Salesforce, API, etc
• Additional responsibilities will include maintaining and over-time managing the clients' Customer Panel

Skills

• BA/BS degree with a minimum of three (3) years of experience in market research or a related function
• Prior experience in programming and deploying surveys using Qualtrics or Medallia, or a similar survey utility
• Expert knowledge of Excel, VLOOKUP, and Pivot tables
• Familiarity with PowerPoint functionalities, including reporting, animations, transitions, and multimedia integration
• Demonstrated analytic and problem-solving skills with excellent attention to detail
• Willingness to learn additional software used (e.g., Cvent for uploading conference lists)
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Ability to effectively multitask
• Comfortable working independently with minimal supervision

Qualifications

Must Haves

• BA/BS degree with a minimum of three (3) years of experience in market research or a related function
• Prior experience in programming and deploying surveys using Qualtrics or Medallia, or a similar survey utility
• Expert knowledge of Excel, VLOOKUP, and Pivot tables
• Familiarity with PowerPoint functionalities, including reporting, animations, transitions, and multimedia integration
• Demonstrated analytic and problem-solving skills with excellent attention to detail
• Willingness to learn additional software used (e.g., Cvent for uploading conference lists)
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Ability to effectively multitask
• Comfortable working independently with minimal supervision

Benefits

• Benefits to our full-time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Pretax Commuter Benefits
• Incredibly supportive team cheering you on!
• 12-month contract
• Competitive benefits program to meet the health and financial well-being of our team and their families.
• You can look forward to a range of benefits including medical, dental, vision, 401K, PTO, paid holidays, commuter benefits, spending accounts, life insurance, disability coverage, and EAPs.