Network Engineer -Toronto Canada

Summary

Blue Mantis is a leading strategic digital technology services provider with a 30+ year history. They are seeking a highly skilled Network Engineer to support customers by managing, troubleshooting, and optimizing network technologies, ensuring reliability, security, and performance while contributing to documentation and process improvement initiatives.

Responsibilities

• Quickly assess and resolve network-related incidents, ensuring minimal disruption to operations
• Conduct root cause analysis (RCA) and implement preventive measures to avoid recurrence
• Perform firmware updates, patches, and upgrades across all network devices
• Monitor network health and performance, identifying and addressing potential issues proactively
• Create and maintain detailed documentation, including Standard Operating Procedures (SOPs) and technical diagrams
• Develop runbooks to streamline troubleshooting and resolution processes
• Provide timely updates and clear communication to stakeholders during incidents and maintenance activities
• Collaborate with cross-functional teams to ensure seamless integration of network services
• Participate in an on-call rotation to provide 24/7 network support when needed

Skills

• Expertise in managing, troubleshooting, and optimizing a range of network technologies, including Cisco and Nexus switches, Meraki, Palo Alto, and Check Point firewalls, physical and virtual F5 load balancers, and Cisco SAN switches
• Quickly assess and resolve network-related incidents, ensuring minimal disruption to operations
• Conduct root cause analysis (RCA) and implement preventive measures to avoid recurrence
• Perform firmware updates, patches, and upgrades across all network devices
• Monitor network health and performance, identifying and addressing potential issues proactively
• Create and maintain detailed documentation, including Standard Operating Procedures (SOPs) and technical diagrams
• Develop runbooks to streamline troubleshooting and resolution processes
• Provide timely updates and clear communication to stakeholders during incidents and maintenance activities
• Collaborate with cross-functional teams to ensure seamless integration of network services
• Participate in an on-call rotation to provide 24/7 network support when needed
• Expertise in Cisco and Nexus switches, with a solid understanding of VLANs, trunking, spanning tree, and Layer 3 routing protocols (BGP, OSPF, EIGRP)
• Hands-on experience with Palo Alto and Check Point firewalls, including policy configuration, troubleshooting, high availability and optimization
• Experience with Meraki networks and cloud-based management
• Proficiency with physical and virtual F5 load balancers, including configuration and troubleshooting
• Familiarity with network monitoring tools and automation techniques using scripting (Python, Ansible, or similar)
• Analytical and problem-solving abilities
• Strong verbal and written communication skills to provide clear updates and create comprehensive documentation
• Ability to work independently and as part of a team in a fast-paced, high-pressure environment
• Minimum 3-5 years of experience in network engineering roles, with a focus on enterprise-scale environments
• Proven track record in incident management, RCA, and delivering network solutions under tight deadlines
• Experience with firmware updates, patch management, and hardware lifecycle management
• Cisco Certified Network Associate (CCNA) or higher
• Palo Alto Networks Certified Network Security Engineer (PCNSE)
• F5 Certified Administrator or similar

Qualifications

Must Haves

• Expertise in managing, troubleshooting, and optimizing a range of network technologies, including Cisco and Nexus switches, Meraki, Palo Alto, and Check Point firewalls, physical and virtual F5 load balancers, and Cisco SAN switches
• Quickly assess and resolve network-related incidents, ensuring minimal disruption to operations
• Conduct root cause analysis (RCA) and implement preventive measures to avoid recurrence
• Perform firmware updates, patches, and upgrades across all network devices
• Monitor network health and performance, identifying and addressing potential issues proactively
• Create and maintain detailed documentation, including Standard Operating Procedures (SOPs) and technical diagrams
• Develop runbooks to streamline troubleshooting and resolution processes
• Provide timely updates and clear communication to stakeholders during incidents and maintenance activities
• Collaborate with cross-functional teams to ensure seamless integration of network services
• Participate in an on-call rotation to provide 24/7 network support when needed
• Expertise in Cisco and Nexus switches, with a solid understanding of VLANs, trunking, spanning tree, and Layer 3 routing protocols (BGP, OSPF, EIGRP)
• Hands-on experience with Palo Alto and Check Point firewalls, including policy configuration, troubleshooting, high availability and optimization
• Experience with Meraki networks and cloud-based management
• Proficiency with physical and virtual F5 load balancers, including configuration and troubleshooting
• Familiarity with network monitoring tools and automation techniques using scripting (Python, Ansible, or similar)
• Analytical and problem-solving abilities
• Strong verbal and written communication skills to provide clear updates and create comprehensive documentation
• Ability to work independently and as part of a team in a fast-paced, high-pressure environment
• Minimum 3-5 years of experience in network engineering roles, with a focus on enterprise-scale environments
• Proven track record in incident management, RCA, and delivering network solutions under tight deadlines
• Experience with firmware updates, patch management, and hardware lifecycle management

Nice to Haves

• Cisco Certified Network Associate (CCNA) or higher
• Palo Alto Networks Certified Network Security Engineer (PCNSE)
• F5 Certified Administrator or similar