Escalation Engineer - Toronto

Brief overview

Richmond Hill, Ontario, CA +2In-person

5+ yrsMinimum

Web debugging (Chromium traces, HAR)Log/observability analysisWindows/macOS internalsCybersecurity awareness

Job description

5+ years in technical support/escalation, networking fundamentals (TCP/IP, DNS, TLS/SSL, proxy, VPN), web debugging (Chromium traces, HAR), log/observability analysis, Windows/macOS internals, cybersecurity awareness, strong written communication and autonomous investigation skills.

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