Summary
BnBerry is transforming the travel technology industry by building DBS, a B2B SaaS tool for hotels and a consumer-facing hotel booking journey. The Product Manager will own DBS end-to-end, defining its vision and roadmap across guest booking experiences, hotel workflows, booking-funnel performance, and hotel visibility across search and AI discovery tools.
Responsibilities
- Define product vision and roadmap for DBS, connecting guest booking UX, hotel workflows, and AI discovery into one coherent product
- Own the booking journey end-to-end — identify friction in calendars, date selection, room/rate selection, checkout, and confirmation, and understand how availability, rates, cancellation policies, and PMS/CRS or booking-engine integrations affect what the guest experiences; work with Engineering on dependencies and failure cases
- Translate hotel onboarding, reporting, and adoption needs into product decisions that show measurable business value to hotel customers
- Own the product capabilities behind search and AI/GEO visibility — partner with Marketing and relevant specialists on execution, while building enough SEO/GEO literacy to identify and prioritize the right product bets
- Interview hoteliers and travelers and run usability tests; translate qualitative and quantitative findings into clear priorities
- Define success metrics before building, and use experiment results to guide iteration
- Work closely with Design and Engineering through detailed user journeys, making trade-offs and shipping in small, practical iterations
- Align Engineering, Design, Sales, and Customer Success around DBS priorities, and take responsibility for product outcomes
Skills
- 3+ years of product management experience owning customer-facing products, including relevant experience in hospitality technology or travel booking
- Relevant, demonstrable connection to the US market
- Hands-on customer research skills — hotelier and traveler interviews, usability testing, and translating findings into clear priorities
- Strong analytical and experimentation skills — diagnosing booking-funnel friction, testing improvements, and measuring booking conversion, hotel adoption, and retention
- Comfortable working through detailed user journeys with Design and Engineering, making trade-offs, and shipping in small iterations
- Able to operate independently with ambiguity, prioritize by customer and business value, and align Engineering, Design, Sales, and Customer Success
- You've worked in hotel technology, B2B hospitality platforms, or a B2C travel product with an actual booking journey
- You have demonstrable familiarity with US hotels or travel customers, whether through working with them directly or through living and studying in the US combined with hospitality experience
- You understand the details of a booking flow — calendars, date selection, room and rate choice, checkout, confirmation — and the logic behind it: availability, rates, cancellation policies, and PMS/CRS or booking-engine integrations. You can spot friction before a customer complains about it
- You're as comfortable reasoning about a traveler's booking journey as you are about a hotelier's onboarding, adoption, and ROI
- You understand how travelers discover hotels through search and AI tools, and can pick up emerging SEO/GEO capabilities quickly enough to know which product bets are worth making — without needing to personally execute SEO
- Deep exposure to hotel distribution systems is a plus, not a prerequisite — strong B2C travel/booking experience counts too
Qualifications
Must Haves
- 3+ years of product management experience owning customer-facing products, including relevant experience in hospitality technology or travel booking
- Relevant, demonstrable connection to the US market
- Hands-on customer research skills — hotelier and traveler interviews, usability testing, and translating findings into clear priorities
- Strong analytical and experimentation skills — diagnosing booking-funnel friction, testing improvements, and measuring booking conversion, hotel adoption, and retention
- Comfortable working through detailed user journeys with Design and Engineering, making trade-offs, and shipping in small iterations
- Able to operate independently with ambiguity, prioritize by customer and business value, and align Engineering, Design, Sales, and Customer Success
- You've worked in hotel technology, B2B hospitality platforms, or a B2C travel product with an actual booking journey
- You have demonstrable familiarity with US hotels or travel customers, whether through working with them directly or through living and studying in the US combined with hospitality experience
- You understand the details of a booking flow — calendars, date selection, room and rate choice, checkout, confirmation — and the logic behind it: availability, rates, cancellation policies, and PMS/CRS or booking-engine integrations. You can spot friction before a customer complains about it
- You're as comfortable reasoning about a traveler's booking journey as you are about a hotelier's onboarding, adoption, and ROI
- You understand how travelers discover hotels through search and AI tools, and can pick up emerging SEO/GEO capabilities quickly enough to know which product bets are worth making — without needing to personally execute SEO
Nice to Haves
- Deep exposure to hotel distribution systems is a plus, not a prerequisite — strong B2C travel/booking experience counts too
Benefits
- Equity package
- Autonomy to experiment, take risks, and drive discovery
- Work at the intersection of cutting-edge AI and a massive traditional industry
- Remote work