UX Writer II, Resume Team

Summary

BOLD creates digital products that help people build resumes, cover letters, and CVs and find jobs. The UX Writer II will develop user-centered content for resume-building products, partnering with product managers, UX designers, and researchers to optimize experiences, support experimentation, and ensure clear, accessible, and consistent product messaging.

Responsibilities

• Partner with PMs, UX, and other cross-functional teams to define content requirements and strategies that best achieve business goals
• Shape content for multi-disciplinary projects including UX flows, subscription plans and pricing, marketing product entry points, and more
• Collaborate daily with UX Designers on projects to ensure our content and design solutions meet business objectives and user needs
• Develop clear, consistent nomenclature for tools and applications
• Ensure all product messaging aligns with brand standards, accessibility standards, legal and compliance
• Evaluate the usability of new and existing products, bringing user research in when needed, and provide constructive feedback
• Support writing projects end to end, set milestones, reviews and manage multiple projects at once
• Contribute to a BOLD-wide writing style guide supporting consistency across our jobs products and other bold products
• Communicate writing and content choices and direction effectively for hand-off to portal product teams and to senior leadership

Skills

• 2 - 5 years of experience with UX, technical, or marketing writing (preferably for a high-traffic, consumer-facing website)
• An online portfolio or samples of work demonstrating experience creating user-centered copy and content solutions
• Ability to effectively work across multiple concurrent projects with shifting priorities
• Interest in driving product growth through experimentation, A/B testing, and product optimizations
• This position is 100% remote, work from home
• BOLD can hire full-time residents of the following U.S. States & Territories: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin
• Experience collaborating across multiple teams, working on similar flows and experiences
• Knowledge of in-product A/B testing and experimentation
• Experience leveraging and participating in user research, tests, and insight generation

Qualifications

Must Haves

• 2 - 5 years of experience with UX, technical, or marketing writing (preferably for a high-traffic, consumer-facing website)
• An online portfolio or samples of work demonstrating experience creating user-centered copy and content solutions
• Ability to effectively work across multiple concurrent projects with shifting priorities
• Interest in driving product growth through experimentation, A/B testing, and product optimizations
• This position is 100% remote, work from home
• BOLD can hire full-time residents of the following U.S. States & Territories: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin

Nice to Haves

• Experience collaborating across multiple teams, working on similar flows and experiences
• Knowledge of in-product A/B testing and experimentation
• Experience leveraging and participating in user research, tests, and insight generation

Benefits

• Bi-annual bonus
• 401(k) plan with match
• Equity in company
• Flexible spending accounts (health, dependent care)
• Internet and home office reimbursement
• Medical, dental, and vision (optional plans for your family)
• Life & long-term disability insurance (optional)
• Mental health support and resources
• Wellness reimbursement (gym, health apps, etc.)
• Pet Insurance (optional)
• Flexible PTO
• Sick time policy
• Observed holidays
• 100% remote, work from home