Account Manager - Material Science

Summary

Brenntag Solutions and Services, LLC is a leader in chemical distribution, and they are seeking an Account Manager for Material Science. The role involves managing sales efforts in a designated territory, focusing on customer satisfaction, retention, and identifying new sales opportunities.

Responsibilities

• Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels)
• Identify customer potentials, i.e., opportunities for cross-and range-selling to existing customers and engage relevant stakeholders (e.g., Brenntag Specialties sales staff)
• Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales Manager
• Frequently conduct customer visits and prepare the meetings using all available tools and reports, coordinate, negotiate and close proposals
• Manage spot business/rush offers, get support from Commercial Assistant when necessary
• Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value(e.g.,Sales Management/Product Management for Pricing topics)
• Act as major point of contact to customers in assigned territory in all commercial matters
• Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand
• Leverage Brenntag Connect to generate and maximize sales
• Spot opportunities for launching sales projects in cooperation with other departments like Product Management
• Identify and prioritize prospective customers
• Get in contact with prospects and involve relevant stakeholders to nurture leads down the pipeline
• Liaise with Brenntag Specialties sales staff on customers with new Brenntag Essentials business opportunities
• Set and maximize prices considering value-based pricing and customer segmentation within guidelines provided by Product Management
• Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer projects)
• Update and maintain customer opportunity pipelines and potentials in the CRM system
• Complete sales and revenue-related reporting
• Drive commercial and functional excellence based on guidance/input from Commercial Excellence Function
• Provide regular forecasts of product demand from customers to Product Management to optimize projected demand requirements
• Maintain an up-to-date level of product knowledge, e.g., via training
• Keep up to date with changes and updates in the product portfolio and in the market
• Keep up to date on feedstock and upstream developments that impact product price movements
• Maintain an up-to-date level of product knowledge, e.g., via training
• Keep up to date with changes and updates in the product portfolio and in the market
• Keep up to date on feedstock and upstream developments that impact product price movements

Skills

• Post-Secondary Education with a focus in Business, Science or equivalent
• Experience in the chemical distribution business, preferably in a sales capacity (3 to 5 years previous experience in sales role)

Qualifications

Nice to Haves

• Post-Secondary Education with a focus in Business, Science or equivalent
• Experience in the chemical distribution business, preferably in a sales capacity (3 to 5 years previous experience in sales role)

Benefits

• Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
• Paid parental leave
• Education assistance program
• Employee assistance program
• Various healthcare plan options as well as 401(k)