Account Manager

Summary

Croda is a global organization focused on developing sustainable raw materials for the household industry. The Account Manager – Home Care will grow profitable sales, develop customer relationships, identify new business opportunities, negotiate commercial agreements, and represent Croda in the Home Care market.

Responsibilities

• Sustain and grow market share with existing customers while identifying and securing new business opportunities
• Build relationships with relevant contacts at prospective and existing customers, including R&D, Purchasing, and other key stakeholders
• Develop and implement Key Account plans, sharing them globally where applicable
• Negotiate pricing, payment terms, rebate structures, sales contracts, and other contractual terms to achieve favorable outcomes
• Set and maintain appropriate call frequencies and follow-up activities to support strong relationships at all levels within each account
• Generate new customer opportunities through leads from trade shows, webinars, seminars, and other industry activities
• Manage sample requests and inquiries from potential new customers in a timely and professional manner
• Represent Croda professionally across the industry, attend relevant events, and maintain awareness of competitive activity
• Accurately report customer activity in C4C, submit weekly call reports and sample requests, and provide monthly opportunity pipeline and CRM updates, including quarterly reports

Skills

• 3+ years of B2B sales experience with a proven record of success
• Strong commercial acumen and sales capability
• Willingness to travel up to 50%, including customer visits approximately three days per week
• Experience using C4C, Qlik, Voyager, and general IT systems, or the ability to become proficient within three months
• Proficiency in Microsoft Office
• Bachelor's degree preferred in Chemical Engineering, Chemistry, Biochemistry, another technical field, or Business

Qualifications

Must Haves

• 3+ years of B2B sales experience with a proven record of success
• Strong commercial acumen and sales capability
• Willingness to travel up to 50%, including customer visits approximately three days per week
• Experience using C4C, Qlik, Voyager, and general IT systems, or the ability to become proficient within three months
• Proficiency in Microsoft Office

Nice to Haves

• Bachelor's degree preferred in Chemical Engineering, Chemistry, Biochemistry, another technical field, or Business

Benefits

• Excellent Medical, Dental, and Vision coverage, available immediately.
• Generous PTO
• 401K Match
• Wellness Reimbursement
• Parental Leave
• Career Development
• Company paid and voluntary Life and AD&D Insurance
• Short- and long-term disability
• Paid Holidays
• Remote position based in Illinois, Wisconsin, Indiana or New Jersey with expected travel.