Product Designer II

Summary

Built is an AI-powered platform transforming real estate and construction finance, trusted by major banks to manage over $300 billion in capital annually. The Product Designer II role involves independently owning design execution for complex features, leading user research, and collaborating cross-functionally to create clear, user-centric workflows. This position focuses on improving workflows for lenders, owners, and contractors while advancing the design system and leveraging AI tools to enhance productivity.

Responsibilities

• Own design execution for features and workflows across Built’s platform — from discovery through delivery — including the draw management, budget tracking, and compliance surfaces that lenders and borrowers depend on
• Lead user research activities including customer interviews, usability tests, and synthesis sessions — becoming a genuine expert in how lenders, owners, contractors, and inspectors use Built
• Create user flows, journey maps, wireframes, and high-fidelity mockups with increasing complexity — choosing the right fidelity for the question at hand rather than defaulting to one approach
• Collaborate closely with product managers and engineers to ensure designs are feasible, well-understood, and implemented with fidelity to intent
• Contribute to and maintain the design system, identifying opportunities to improve shared components and patterns across the product portfolio
• Clearly articulate design decisions and trade-offs to cross-functional stakeholders — framing rationale in terms of user needs and business outcomes, not just aesthetics
• Incorporate data and behavioral insights to validate and iterate on design solutions — using evidence to challenge your own assumptions
• Support more junior designers through informal feedback and collaboration, sharing your process and approach openly

Skills

• 2–4+ years of experience in product or UX design within a SaaS or digital product environment
• Strong proficiency in Figma and prototyping tools — you work efficiently at multiple fidelity levels and prototype thoughtfully to answer specific questions
• Demonstrated ability to handle end-to-end design for product features independently — from research and problem framing through execution and QA
• Solid understanding of UX research methods and when to apply them — you know the difference between generative and evaluative research and can lead both
• A portfolio showing thoughtful problem-framing and well-executed design solutions — work that reflects how you think, not just the final output
• A clear and confident communicator who can present work, defend decisions, and incorporate feedback without becoming defensive
• Attention to accessibility and inclusive design best practices is a meaningful plus

Qualifications

Must Haves

• 2–4+ years of experience in product or UX design within a SaaS or digital product environment
• Strong proficiency in Figma and prototyping tools — you work efficiently at multiple fidelity levels and prototype thoughtfully to answer specific questions
• Demonstrated ability to handle end-to-end design for product features independently — from research and problem framing through execution and QA
• Solid understanding of UX research methods and when to apply them — you know the difference between generative and evaluative research and can lead both
• A portfolio showing thoughtful problem-framing and well-executed design solutions — work that reflects how you think, not just the final output
• A clear and confident communicator who can present work, defend decisions, and incorporate feedback without becoming defensive

Nice to Haves

• Attention to accessibility and inclusive design best practices is a meaningful plus

Benefits

• Competitive benefits including: uncapped vacation [US ONLY], medical, dental & vision insurance
• Robust compensation package, including equity in the form of stock options
• Learning Grant program to support ongoing professional development
• 401k with match and expedited vesting [US ONLY]
• Leverage AI tools to enhance the productivity, quality, and speed of your work.