Summary
Business Information Group, Inc. provides technology solutions that help construction organizations improve operations, visibility, security, and business outcomes. The Estimating & Contract Manager owns the end-to-end statement of work workflow, coordinating requirements gathering, estimating, reviews, approvals, contract changes, and final client delivery. The role also supports risk assessment, contract administration, template standardization, and cross-functional collaboration.
Responsibilities
- Own and coordinate the end-to-end SOW workflow, from initial request through final client delivery, ensuring timely progress, stakeholder accountability, and efficient completion of required reviews and approvals
- Collaborate with sales team members and/or clients to gather requirements and develop a deeper understanding of services required and scope
- Support SOW and contract review discussions with clients, Sales, and internal stakeholders to clarify scope, terms, risks, and next steps
- Partner with cross-departmental teams, including Engineering, Security, Development, Consulting, Project Management, Operations, and Sales, to translate complex technical requirements into clear service deliverables, detailed scope and labor hours
- Analyze project requirements and scope to ensure estimates are realistic and based on industry standards
- Use standard estimating tools, SOW templates, and pre-approved clauses to draft SOWs with clear services, detailed deliverables, and defined assumptions
- Assess technical and operational risks, such as data security, system downtime liabilities, data validation, etc. as it aligns to the service offering
- Facilitate and coordinate client-requested Master Service Agreement (“MSA”) and SOW changes, including redline review, internal discussion, escalation of items requiring leadership approval, and communication of approved responses back to the client
- Secure required internal signoffs before contract execution
- Conduct post-project reviews to evaluate estimation performance
- Maintain and organize executed SOWs and MSAs for active and historical contracts
- Maintain and update standard SOW templates and clause library
- Help define a structured estimating process that enforces consistent scoping and SOW delivery standards, with a focus on improved speed and efficiency
- Support delivery teams by clarifying SOW scope, deliverables, assumptions, and contractual requirements during project execution
- Build and maintain effective cross-departmental relationships to support timely scoping, review, and contract execution
Skills
- Bachelor's degree in Business Administration, Computer Science, or a related technical field required
- 3+ years of experience in commercial contract management, with a strong focus on technology services, technical solutions, or related environments
- Ability to understand general technical architecture terminology and concepts related to IT, engineering, security, development, and software implementation
- Excellent written and verbal communication skills, including the ability to communicate complex technical information in both technical and user-friendly language
- Strong time management, organizational, and prioritization skills, with the ability to manage multiple urgent requests and competing deadlines
- Flexible, adaptable, and able to multitask in a fast-paced, cross-functional environment
- Self-starter with strong problem-solving skills, sound judgment, and the ability to work independently with minimal direction
Qualifications
Must Haves
- Bachelor's degree in Business Administration, Computer Science, or a related technical field required
- 3+ years of experience in commercial contract management, with a strong focus on technology services, technical solutions, or related environments
- Ability to understand general technical architecture terminology and concepts related to IT, engineering, security, development, and software implementation
- Excellent written and verbal communication skills, including the ability to communicate complex technical information in both technical and user-friendly language
- Strong time management, organizational, and prioritization skills, with the ability to manage multiple urgent requests and competing deadlines
- Flexible, adaptable, and able to multitask in a fast-paced, cross-functional environment
- Self-starter with strong problem-solving skills, sound judgment, and the ability to work independently with minimal direction
Benefits
- This is a remote role with eligibility to work from approved states in the United States.