Business Analyst – Guidewire Policy Center

Summary

BuzzClan is seeking a skilled Business Analyst with hands-on experience in Guidewire PolicyCenter to join their P&C Insurance practice. The role involves bridging the gap between business stakeholders and the technical delivery team, translating complex insurance business requirements into clear specifications on the Guidewire platform.

Responsibilities

• Elicit, document, and validate business requirements from P&C insurance stakeholders (underwriting, policy ops, product management)
• Translate business needs into detailed functional specifications, user stories, and acceptance criteria for Guidewire PolicyCenter configurations and integrations
• Conduct gap analysis between current-state processes and target-state Guidewire capabilities
• Collaborate with developers and architects on PolicyCenter configuration including: Product Model (lines of business, coverages, conditions, exclusions), Rating engine and rate tables, Workflow and activity configuration, Policy issuance, endorsements, cancellations, and renewals
• Support configuration of submission, quote, bind, and issuance workflows across personal and/or commercial lines
• Review and validate Gosu scripts and configuration against business requirements (authoring not mandatory but ability to read is required)
• Create and maintain BRDs, FRDs, process flow diagrams, data flow diagrams, use cases, and traceability matrices
• Participate in Agile/Scrum ceremonies — sprint planning, backlog grooming, stand-ups, demos, and retrospectives
• Manage and prioritize the product backlog in coordination with the Product Owner
• Drive UAT planning, test case preparation, defect triage, and sign-off with business users
• Serve as the primary liaison between business teams, IT delivery teams, and the Guidewire implementation partner
• Facilitate workshops, JAD sessions, and stakeholder interviews to gather and validate requirements
• Communicate project status, risks, and issues clearly to both technical and non-technical audiences
• Support analysis of PolicyCenter integrations with billing systems, claims, document management, rating engines, and third-party data providers
• Work with data teams to define data migration requirements and validate conversion data quality

Skills

• 4 – 5 years of Business Analyst experience in P&C insurance IT projects
• Minimum 2 – 3 years of direct, hands-on experience with Guidewire PolicyCenter (implementation, upgrade, or configuration projects)
• Strong understanding of P&C insurance lifecycle: quoting, binding, endorsements, renewals, and cancellations
• Proficiency in writing user stories, acceptance criteria, BRDs, FRDs, and process maps
• Experience with Agile/Scrum delivery methodology
• Familiarity with Guidewire Studio, Product Designer, and PolicyCenter data model
• Working knowledge of integration patterns (REST/SOAP APIs, messaging) as applied to PolicyCenter
• Strong communication and facilitation skills with both technical teams and business stakeholders
• Experience with Guidewire Cloud Platform (GWCP / Guidewire Cloud)
• Exposure to Guidewire BillingCenter or ClaimCenter for end-to-end insurance suite understanding
• Familiarity with Gosu scripting language (read/review level)
• Experience with personal lines (auto, home) and/or commercial lines (BOP, GL, WC) in a carrier environment
• Knowledge of ISO/ACORD data standards
• Experience with tools such as JIRA, Confluence, Visio, Lucidchart, and MS Azure DevOps

Qualifications

Must Haves

• 4 – 5 years of Business Analyst experience in P&C insurance IT projects
• Minimum 2 – 3 years of direct, hands-on experience with Guidewire PolicyCenter (implementation, upgrade, or configuration projects)
• Strong understanding of P&C insurance lifecycle: quoting, binding, endorsements, renewals, and cancellations
• Proficiency in writing user stories, acceptance criteria, BRDs, FRDs, and process maps
• Experience with Agile/Scrum delivery methodology
• Familiarity with Guidewire Studio, Product Designer, and PolicyCenter data model
• Working knowledge of integration patterns (REST/SOAP APIs, messaging) as applied to PolicyCenter
• Strong communication and facilitation skills with both technical teams and business stakeholders

Nice to Haves

• Experience with Guidewire Cloud Platform (GWCP / Guidewire Cloud)
• Exposure to Guidewire BillingCenter or ClaimCenter for end-to-end insurance suite understanding
• Familiarity with Gosu scripting language (read/review level)
• Experience with personal lines (auto, home) and/or commercial lines (BOP, GL, WC) in a carrier environment
• Knowledge of ISO/ACORD data standards
• Experience with tools such as JIRA, Confluence, Visio, Lucidchart, and MS Azure DevOps