HL7 Analyst

Summary

Cadwell is a healthcare technology company whose products and services require reliable clinical data interoperability. The HL7 Analyst designs, develops, tests, deploys, and supports HL7 interfaces connecting Cadwell systems with customer EMR/EHR platforms, while coordinating stakeholders, documentation, testing, troubleshooting, and implementation activities.

Responsibilities

• Design, build, test, and deploy HL7 interfaces to support integrations between all Cadwell modalities and customer EMR/EHR
• Serve as the primary point of contact for HL7 integration projects, working hand-in-hand with all key stakeholders
• Collaborate with customers and internal stakeholders during pre-implementation discovery to document interface requirements, message specifications, and data mapping needs in a formal Interface Specification document
• Develop and maintain detailed project documentation, including interface design documents, test plans, validation reports, and go-live checklists, in accordance with team standards
• Perform end-to-end interface testing, including unit, integration, and user acceptance testing, and ensure all interfaces are validated prior to go-live
• Provide post-go-live support for HL7 interface issues, performing root-cause analysis and implementing corrective and preventive actions to ensure ongoing reliability
• Work within the Technical Project Management Team to execute integration plans for each assigned deployment. Typical requirements include:
• Document all agreed upon integration deliverables and timelines in a detailed Scope of Work prior to implementation
• Configure and customize HL7 message structures (i.e. ORM/ORU) to meet customer workflow requirements
• Act as the main technical liaison for interface-related escalations and coordinate with internal resources as needed
• Maintain interface monitoring and ensure timely resolution of message failures or transmission errors during go-live phase
• Escalate unresolved integration issues to the direct manager in a timely manner
• Assist with the specification of HL7 and interoperability requirements for new product designs and product enhancements
• Gain understanding of Cadwell reports for editing purposes and to substitute the need for internal clinical resources
• Install and configure test servers and clients within customer environments as needed
• Use team Key Performance Indicators (KPIs) to continuously evaluate personal performance and identify areas for improvement
• Recommend updates to integration procedures and interface build standards to preclude recurring issues and improve team efficiency
• Participate in all scheduled internal and customer-facing calls, collaborating with colleagues to maximize team efficiency
• Maintain current knowledge of HL7 standards and industry interoperability frameworks throughout employment
• Other duties as directed, assigned, requested, or required

Skills

• Exemplary listening and collaboration skills, with an established ability to work cross-functionally across clinical, technical, and project teams
• Excellent oral and written communication skills, including the ability to translate complex technical interface concepts for non-technical clinical and administrative audiences
• Excellent analytical and problem-solving skills, with a focus on data integrity, customer satisfaction, and operational efficiency
• In-depth understanding of HL7 message structures, segments, data types, and encoding rules
• Experience with interface engine platforms (e.g., Mirth Connect, Rhapsody, Cloverleaf, Ensemble/HealthShare, or similar)
• Demonstrated ability to manage multiple interface projects simultaneously and deliver against defined timelines
• Ability, skills, and self-discipline to work effectively in a remote environment
• Minimum of 3 years of hands-on HL7 interface development and implementation experience required
• Experience with EMR/EHR systems (Epic, Cerner, Meditech, Allscripts, or similar) required
• Experience working within a healthcare technology, medical device, or clinical informatics environment preferred
• Bachelor's degree in Health Informatics, Computer Science, Information Technology, or a related field preferred; equivalent experience will be considered
• HL7 certification (e.g., HL7 CDA, HL7 FHIR, or equivalent) preferred
• Experience with Cadwell's software or neurodiagnostic/sleep systems is a plus

Qualifications

Must Haves

• Exemplary listening and collaboration skills, with an established ability to work cross-functionally across clinical, technical, and project teams
• Excellent oral and written communication skills, including the ability to translate complex technical interface concepts for non-technical clinical and administrative audiences
• Excellent analytical and problem-solving skills, with a focus on data integrity, customer satisfaction, and operational efficiency
• In-depth understanding of HL7 message structures, segments, data types, and encoding rules
• Experience with interface engine platforms (e.g., Mirth Connect, Rhapsody, Cloverleaf, Ensemble/HealthShare, or similar)
• Demonstrated ability to manage multiple interface projects simultaneously and deliver against defined timelines
• Ability, skills, and self-discipline to work effectively in a remote environment
• Minimum of 3 years of hands-on HL7 interface development and implementation experience required
• Experience with EMR/EHR systems (Epic, Cerner, Meditech, Allscripts, or similar) required

Nice to Haves

• Experience working within a healthcare technology, medical device, or clinical informatics environment preferred
• Bachelor's degree in Health Informatics, Computer Science, Information Technology, or a related field preferred; equivalent experience will be considered
• HL7 certification (e.g., HL7 CDA, HL7 FHIR, or equivalent) preferred
• Experience with Cadwell's software or neurodiagnostic/sleep systems is a plus