Summary
The company is a professional travel planning company specializing in personalized cruise vacations, resorts, and group travel experiences. This role supports the cruise travel division by connecting with prospective clients, scheduling consultations, gathering initial travel details, and coordinating smooth handoffs to cruise travel advisors.
Responsibilities
- Reach out to prospective clients via phone, email, and online messaging
- Schedule appointments for clients to meet with cruise travel advisors
- Gather essential travel information (destination, dates, budget, preferences)
- Maintain accurate records of calls, leads, and scheduled appointments
- Confirm appointments and follow up with prospects when needed
- Collaborate with the cruise travel team to ensure smooth client handoffs
Skills
- Excellent verbal and written communication skills
- Friendly, professional demeanor with strong organizational abilities
- Ability to work independently and manage multiple tasks
- Reliable internet connection and basic computer proficiency
- Appointment setting, customer service, or sales experience is a plus but not required
Qualifications
Must Haves
- Excellent verbal and written communication skills
- Friendly, professional demeanor with strong organizational abilities
- Ability to work independently and manage multiple tasks
- Reliable internet connection and basic computer proficiency
Nice to Haves
- Appointment setting, customer service, or sales experience is a plus but not required
Benefits
- Flexible remote schedule
- Full training and access to industry tools
- Supportive team culture and ongoing mentorship
- Income-earning possibilities based on performance
- Access to exclusive cruise travel perks and discounts
- Opportunities for professional development and growth