Summary
Careers In Travel | Destination Planners is seeking a reliable and detail-oriented Reservations & Client Support Coordinator for a fully remote role. The position coordinates reservations and scheduling requests, supports clients with updates and confirmations, maintains accurate records, and collaborates with internal teams to ensure a positive client experience.
Responsibilities
- Coordinate and support reservation and scheduling requests
- Assist clients with updates, changes, and confirmations
- Maintain accurate records and documentation in internal systems
- Communicate clearly and professionally with clients via email, phone, and messaging tools
- Follow established workflows, procedures, and timelines
- Provide timely follow-up to support a positive client experience
- Collaborate with internal teams to ensure reservation accuracy and consistency
Skills
- Strong organizational and time-management skills
- Excellent written and verbal communication abilities
- Ability to work independently in a remote setting
- Comfortable using computers and learning new systems
- High attention to detail and accuracy
- Customer-focused with a professional and dependable approach
- Background in reservations, scheduling, customer support, or administrative roles
- Familiarity with booking, scheduling, or CRM-style systems
- Prior remote or virtual work experience
Qualifications
Must Haves
- Strong organizational and time-management skills
- Excellent written and verbal communication abilities
- Ability to work independently in a remote setting
- Comfortable using computers and learning new systems
- High attention to detail and accuracy
- Customer-focused with a professional and dependable approach
Nice to Haves
- Background in reservations, scheduling, customer support, or administrative roles
- Familiarity with booking, scheduling, or CRM-style systems
- Prior remote or virtual work experience
Benefits
- Fully remote position
- Flexible scheduling based on operational needs
- Structured training and ongoing support provided