Systems Associate Engineer - Underwriting (Remote)

Summary

CareFirst BlueCross BlueShield is a healthcare organization seeking a Systems Associate Engineer to support their Underwriting teams. The role involves assisting in the definition, design, and development of system requirements, troubleshooting technical issues, and ensuring project standards are met.

Responsibilities

• Troubleshoot and maintain computer systems related to supported applications, ensuring optimal performance for end users
• Perform software analysis, including requirements gathering, use case development, and system design
• Follow change management protocols to maintain data integrity in production environments
• Develop migration packages to automate application installation and configuration across development, test, and production environments
• Collaborate with team members to identify process improvement opportunities
• Document system design and application code
• Gather, interpret, and document technical and functional user requirements
• Conduct application testing, including unit tests and structured test cases for end users
• Implement techniques to prevent system issues, troubleshoot incidents, and support root cause analysis
• Evaluate new or upgraded systems through in-depth testing and end-user feedback
• Research software and related products to inform recommendations and purchasing decisions
• Identify systems integration issues through performance testing and analysis of user input and project requirements
• Develop system automation and integrate business processes
• Enhance engineering knowledge through workshops, training, professional publications, and networking
• Participate in regular team meetings and peer reviews of development tasks and defect corrections

Skills

• Bachelors Degree in Information Technology or Computer Science OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience
• Data analysis and report writing skills
• Familiarity with writing test case
• Self-starter with a proactive mindset and eagerness to grow
• Strong critical thinking and a willingness to tackle challenges
• Naturally curious with a problem-solving attitude
• Familiarity with system engineering tools
• Knowledge of programming languages and web technologies (e.g., JavaScript, XML, .NET Framework, Python)
• Proficiency in Power BI and Microsoft Office applications, especially Excel
• Exposure to database technologies (e.g., SQL, Oracle, MongoDB, MySQL, cloud platforms)
• Ability to collaborate effectively across technical teams
• Strong written and verbal communication skills
• Commitment to meeting deadlines and delivering high-quality customer service

Qualifications

Must Haves

• Bachelors Degree in Information Technology or Computer Science OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience
• Data analysis and report writing skills
• Familiarity with writing test case
• Self-starter with a proactive mindset and eagerness to grow
• Strong critical thinking and a willingness to tackle challenges
• Naturally curious with a problem-solving attitude
• Familiarity with system engineering tools
• Knowledge of programming languages and web technologies (e.g., JavaScript, XML, .NET Framework, Python)
• Proficiency in Power BI and Microsoft Office applications, especially Excel
• Exposure to database technologies (e.g., SQL, Oracle, MongoDB, MySQL, cloud platforms)
• Ability to collaborate effectively across technical teams
• Strong written and verbal communication skills
• Commitment to meeting deadlines and delivering high-quality customer service

Benefits

• CareFirst offers a comprehensive benefits package
• Various incentive programs/plans
• 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements)