Test Analyst (Remote)

Summary

CareFirst BlueCross BlueShield is seeking a Test Analyst to work with the Technology team to ensure the accuracy and integrity of assigned systems. The role involves developing and executing test plans, tracking defects, and collaborating with various stakeholders to maintain software quality.

Responsibilities

• Executes tests, tracks defects, and follows defects through the resolution process until fix is verified and closed
• Understands system functionality of the product being tested
• Interacts with Developers, Business Analysts, and Product Management to ensure the quality of the software product
• Becomes familiar with basic test methodology, engineering, and product knowledge in certification of products
• Supports the success of weekly software and web deployments

Skills

• Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience
• 2 years Testing, functional analysis, or relevant analysis experience in the systems used in targeted software testing and application
• Ability to develop test scripts, plans, and procedures
• Ability to learn new technologies
• Excellent communication skills both written and verbal
• Ability to recognize, analyze, and solve a variety of problems
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence
• Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging
• Must be eligible to work in the U.S. without Sponsorship
• Knowledge and understanding of the healthcare industry
• Knowledge and understanding of the automated testing
• Experience with Facets Claims

Qualifications

Must Haves

• Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience
• 2 years Testing, functional analysis, or relevant analysis experience in the systems used in targeted software testing and application
• Ability to develop test scripts, plans, and procedures
• Ability to learn new technologies
• Excellent communication skills both written and verbal
• Ability to recognize, analyze, and solve a variety of problems
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence
• Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging
• Must be eligible to work in the U.S. without Sponsorship

Nice to Haves

• Knowledge and understanding of the healthcare industry
• Knowledge and understanding of the automated testing
• Experience with Facets Claims

Benefits

• CareFirst offers a comprehensive benefits package
• Various incentive programs/plans
• 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements)