Product Owner

Summary

Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, focused on enhancing the efficiency of government services. The Product Owner will lead the discovery and prioritization of product requirements, collaborate with development teams, and ensure a high-quality product experience through effective backlog management.

Responsibilities

• Product Owner for the Catalis Public Works (CMMS) product modules, including Work Orders, Infrastructure Management, Inventory Management, Request Management, and GIS Webmap
• Manage, with minimal supervision, the product evolution to align with the strategic roadmap and key market inputs from customers, support, client success and sales
• Lead feature discovery from problem definition through delivery and iteration
• Collaborate with stakeholders, customers, and development teams to define, prioritize, and refine product features
• Manage and maintain the product backlog, writing clear requirements, user stories, and acceptance criteria
• Participate in Agile ceremonies including sprint planning, backlog refinement, demos, and retrospectives
• Drive continuous product improvement by gathering feedback, managing enhancements, and resolving defects to improve user satisfaction
• Act as the bridge between business and technology, translating business needs into clear, actionable work for development teams
• Contribute to user acceptance testing, validation, and release readiness to ensure high-quality product delivery
• Monitor post-release feedback and feature adoption to inform ongoing improvements

Skills

• Work experience or a Bachelor's degree that built skills in analysis, communications and business
• Strong interest in technology and its potential to solve real-world municipal challenges
• Excellent written and verbal communication skills with strong attention to detail and clarity
• Ability to translate business needs into clear requirements, user stories, and acceptance criteria
• Ability to think in terms of user problems, workflows, and outcomes, not just features
• Strong analytical and problem-solving skills, with a willingness to learn and grow
• Proven ability to collaborate effectively with cross-functional teams and receive feedback
• Familiarity with or willingness to learn product tools such as Jira, Confluence, Productboard, and Figma
• Exposure to Agile or Scrum development environments
• Experience working with municipal or local government software

Qualifications

Must Haves

• Work experience or a Bachelor's degree that built skills in analysis, communications and business
• Strong interest in technology and its potential to solve real-world municipal challenges
• Excellent written and verbal communication skills with strong attention to detail and clarity
• Ability to translate business needs into clear requirements, user stories, and acceptance criteria
• Ability to think in terms of user problems, workflows, and outcomes, not just features
• Strong analytical and problem-solving skills, with a willingness to learn and grow
• Proven ability to collaborate effectively with cross-functional teams and receive feedback
• Familiarity with or willingness to learn product tools such as Jira, Confluence, Productboard, and Figma

Nice to Haves

• Exposure to Agile or Scrum development environments
• Experience working with municipal or local government software

Benefits

• Full paid vacation
• Comprehensive health & dental benefits
• Free access to unlimited Udemy courses for personal and professional advancement
• Stand-up desks for all staff
• Foosball games
• An active workplace enrichment committee
• Fitness challenges
• An office dog
• Lounge areas