Product Owner

Summary

Appriss Retail provides retail loss solutions that unify data across stores, online channels, and customer service to help retailers reduce returns, shrink, and incidents. The Product Owner will own the Build & Deliver phases of the product development lifecycle by translating product requirements into actionable backlog items, coordinating agile delivery, managing dependencies, and driving release readiness and documentation.

Responsibilities

• Translate agile PRDs into clear, granular features, stories, and requirements — with unambiguous acceptance criteria and reproduction steps
• Decompose the big and the small: large initiatives into epics, then features, then stories, and single-feature efforts into detailed, buildable requirements
• Keep Jira immaculate. Every ticket has its required fields filled, is correctly categorized, and is mapped to the right epic, initiative, release, and quarter. This is paramount — a focus on clean data here is non-negotiable
• Maintain a clean, groomed backlog with multiple sprints of ready work staged ahead
• Break work down independently, with minimal oversight — a true self-starter
• Apply sound prioritization and make fast, defensible tradeoffs when stories compete for limited capacity. Or quickly raise your hand when prioritization is unclear
• Triage bugs by real severity and urgency —not all bugs are created equal
• Solo-run your team's day-to-day scrum ceremonies: refinement, backlog grooming, and daily stand-up
• Partner effectively and respectfully with global dev teams, fostering an open, collaborative, and fun environment across every ceremony
• Fluent in scrum best practices and anti-patterns, and in the Definition of Ready / Definition of Done
• Know the paths by which a story, feature, or epic is reviewed with and approved by Product before it's cleared for deployment
• Own day-to-day dependency management across partner teams (e.g., data science), so companion and sister stories land together and on time
• Leadership has your back on escalations that require negotiating across competing team priorities — you keep the work aligned; we handle the turf
• Coordinate release execution with feature toggles and other phased or hidden-release techniques; strong grasp of release best practices
• Write (or quickly learn to write) the documentation that ships around a release: release notes, user guides, and internal FAQs for CSMs, sales, and customer service
• Ensure analytics tagging is scoped into every new development. You aren’t responsible for the KPIs — but you make sure instrumentation is never the forgotten gap
• Proactively push status updates to need-to-know parties. Proactively surface risks, dependencies, and blockers before they impact delivery, with clear context on urgency and recommended next steps

Skills

• 3+ years as a Product Owner, Business Analyst, or similar delivery-focused role in an agile software environment
• Demonstrated skill translating requirements into well-formed epics, features, and stories with clear acceptance criteria
• Expert-level Jira discipline: field completeness, correct epic/initiative/release/quarter mapping, and relentless backlog hygiene
• A self-starter's instinct for decomposition, prioritization, tradeoff calls under capacity constraints, and severity-based bug triage
• Proven track record solo-running complex requirements-review meetings (refinement, grooming, stand-up) with dev teams; deep familiarity with ceremonies, best practices, and anti-patterns
• Comfort coordinating cross-team dependencies so companion work from partner teams (e.g., data science) lands on time
• Working knowledge of release mechanics — feature toggles, phased/hidden releases, and general release best practices
• Ability to write, or quickly learn to write, multiple types of product documentation (release notes, user guides, internal FAQs)
• Basic understanding of analytics tagging and why performance measurement matters in product development
• Excellent written and spoken communication, and a proactive-updates habit
• Impeccable organization, follow-through, and integrity — you never misrepresent or oversell what you have or haven't done
• Currently using AI in your work, or genuinely excited to learn
• A kind, collaborative, respectful temperament suited to a close team
• Willingness to travel (approx 15%)
• Experience specifically building B2B SaaS
• Retail experience (LP/AP, returns, POS, or similar) — a plus, not a requirement
• Experience establishing or maturing a formal sprint-planning practice — we'd love someone to help us level up here
• Technical curiosity with a track record of expanding your knowledge base. This role doesn't require deep technical skills on day one, but we'll actively support a curious, perpetual-student type in growing technical depth over time

Qualifications

Must Haves

• 3+ years as a Product Owner, Business Analyst, or similar delivery-focused role in an agile software environment
• Demonstrated skill translating requirements into well-formed epics, features, and stories with clear acceptance criteria
• Expert-level Jira discipline: field completeness, correct epic/initiative/release/quarter mapping, and relentless backlog hygiene
• A self-starter's instinct for decomposition, prioritization, tradeoff calls under capacity constraints, and severity-based bug triage
• Proven track record solo-running complex requirements-review meetings (refinement, grooming, stand-up) with dev teams; deep familiarity with ceremonies, best practices, and anti-patterns
• Comfort coordinating cross-team dependencies so companion work from partner teams (e.g., data science) lands on time
• Working knowledge of release mechanics — feature toggles, phased/hidden releases, and general release best practices
• Ability to write, or quickly learn to write, multiple types of product documentation (release notes, user guides, internal FAQs)
• Basic understanding of analytics tagging and why performance measurement matters in product development
• Excellent written and spoken communication, and a proactive-updates habit
• Impeccable organization, follow-through, and integrity — you never misrepresent or oversell what you have or haven't done
• Currently using AI in your work, or genuinely excited to learn
• A kind, collaborative, respectful temperament suited to a close team
• Willingness to travel (approx 15%)

Nice to Haves

• Experience specifically building B2B SaaS
• Retail experience (LP/AP, returns, POS, or similar) — a plus, not a requirement
• Experience establishing or maturing a formal sprint-planning practice — we'd love someone to help us level up here
• Technical curiosity with a track record of expanding your knowledge base. This role doesn't require deep technical skills on day one, but we'll actively support a curious, perpetual-student type in growing technical depth over time

Benefits

• Benefits begin on your first day.
• Multiple medical plan options
• Dental and vision coverage
• Health savings and flexible spending accounts
• Paid parental leave
• Supplemental coverage for life’s unexpected moments
• Generous paid time off
• A 401(k) with immediate vesting and company match
• Short- and long-term disability
• Free access to health and wellbeing resources such as Calm and Sworkit
• Learning and development opportunities to help you grow your career
• Remote - United States