Salesforce Business Analyst

Summary

Cellebrite develops AI-powered digital investigation and intelligence solutions that support public safety organizations, intelligence agencies, and businesses. The Salesforce Business Analyst will lead end-to-end Salesforce initiatives for the Go To Market organization, including requirements discovery, solution design, configuration, deployment, adoption, and support. The role will collaborate with Sales, Marketing, and GTM stakeholders to build scalable Salesforce solutions and integrations.

Responsibilities

• Lead end‑to‑end Salesforce GTM solutions, translating complex business requirements into functional, scalable designs
• Configure and optimise Salesforce features, workflows, reports, and automation, leveraging tools such as Agentforce and Salesforce Flow
• Own the full project lifecycle, including scoping, stakeholder alignment, execution, testing, deployment, and post‑launch support
• Provide troubleshooting and problem resolution within defined SLAs for CRM applications across local and global teams
• Evaluate, recommend, and integrate third‑party tools with Salesforce, ensuring data integrity and operational efficiency
• Act as a liaison between business stakeholders and technical teams to ensure solutions support organizational objectives

Skills

• 3+ years of hands‑on experience as a Business Analyst with experience supporting enterprise‑scale Salesforce implementations for GTM teams
• Proven experience designing and building Salesforce‑based solutions, particularly within Sales Cloud
• Strong understanding of Salesforce architecture, configuration, and best practices
• Hands‑on experience administering Salesforce, and related Salesforce tools (for example CPQ, Agentforce, integrations) in a business‑critical environment
• Ability to analyze business processes and translate requirements into robust technical solutions
• Strong analytical, problem‑solving, and troubleshooting skills
• Excellent collaboration and communication skills in cross‑functional environments
• Experience producing clear business and technical documentation, including designs, test plans, and requirement specifications
• Customer‑focused mindset with the ability to understand and address business needs
• Candidates must be US Citizen
• Must be willing to travel 20-25% to Tysons Corner VA
• Prefer candidates in the East timezone

Qualifications

Must Haves

• 3+ years of hands‑on experience as a Business Analyst with experience supporting enterprise‑scale Salesforce implementations for GTM teams
• Proven experience designing and building Salesforce‑based solutions, particularly within Sales Cloud
• Strong understanding of Salesforce architecture, configuration, and best practices
• Hands‑on experience administering Salesforce, and related Salesforce tools (for example CPQ, Agentforce, integrations) in a business‑critical environment
• Ability to analyze business processes and translate requirements into robust technical solutions
• Strong analytical, problem‑solving, and troubleshooting skills
• Excellent collaboration and communication skills in cross‑functional environments
• Experience producing clear business and technical documentation, including designs, test plans, and requirement specifications
• Customer‑focused mindset with the ability to understand and address business needs
• Candidates must be US Citizen
• Must be willing to travel 20-25% to Tysons Corner VA

Nice to Haves

• prefer candidates in the East timezone

Benefits

• Remote work arrangement