Summary
Paravel Insights provides strategic and data-driven solutions for visionary and faith-based organizations through strategy, marketing, creative, sales, and events. The Sales Operations Coordinator supports daily sales operations by maintaining CRM and pipeline data, organizing leads, coordinating outreach and follow-ups, preparing reports, and providing administrative support to sales teams and client engagements.
Responsibilities
- Maintain accurate and up-to-date information within CRM and sales systems
- Enter and update leads, contacts, opportunities, notes, activities, and next steps
- Help keep sales pipelines organized and current
- Monitor opportunities for upcoming follow-ups and outstanding action items
- Assist with maintaining clean and accurate sales data
- Flag missing information, overdue follow-ups, or opportunities that may need attention
- Research and organize prospect and lead information
- Build and maintain prospect lists
- Assist with lead imports, organization, segmentation, and assignment
- Support outbound sales and lead-generation initiatives
- Track outreach activity and responses
- Help ensure new leads are routed to the appropriate person and followed up with
- Support scheduling and preparation for prospect and sales meetings
- Help prepare presentations, proposals, sales materials, and other resources
- Document meeting notes, action items, and next steps when needed
- Track follow-up items and help keep sales activities moving forward
- Coordinate information between sales, marketing, account teams, and leadership
- Assist with the handoff of new clients or opportunities once a sale is completed
- Maintain recurring sales reports and dashboards
- Track sales activity, meetings, leads, opportunities, pipeline value, and other established metrics
- Compile information for regular sales updates
- Assist leadership with pipeline reviews and forecasting
- Help identify missing or inconsistent information within sales reporting
- Follow established sales processes, workflows, and procedures
- Maintain sales templates, documents, trackers, and resources
- Assist with email outreach and nurture campaigns
- Support coordination between sales and marketing initiatives
- Help document processes as they are developed or updated
- Provide general administrative and operational support for sales initiatives
- Assist with sales operations for select Paravel client engagements
- Maintain client-specific lead lists, pipelines, trackers, and reporting
- Track activity and progress toward established program goals
- Coordinate information between Paravel team members, client stakeholders, and sales partners
- Help ensure client sales programs remain organized and on schedule
Skills
- 1–3 years of experience in sales support, sales operations, administrative coordination, account support, marketing coordination, or a related role
- Strong organizational skills and attention to detail
- Comfort working with CRM systems, spreadsheets, and other business technology
- Strong written and verbal communication skills
- Ability to follow established processes while identifying when something needs attention
- Ability to manage multiple tasks and deadlines
- Strong follow-through and reliability
- Comfort working independently in a remote environment
- Willingness to learn new systems and processes
- Experience supporting sales, lead generation, or business development is preferred but not required
Qualifications
Must Haves
- 1–3 years of experience in sales support, sales operations, administrative coordination, account support, marketing coordination, or a related role
- Strong organizational skills and attention to detail
- Comfort working with CRM systems, spreadsheets, and other business technology
- Strong written and verbal communication skills
- Ability to follow established processes while identifying when something needs attention
- Ability to manage multiple tasks and deadlines
- Strong follow-through and reliability
- Comfort working independently in a remote environment
- Willingness to learn new systems and processes
Nice to Haves
- Experience supporting sales, lead generation, or business development is preferred but not required
Benefits