Systems Analyst

Summary

The City of New York's Department of Youth and Community Development (DYCD) is seeking a Systems Analyst to join their Data & Reporting team. The role involves analyzing business requests, gathering requirements, and ensuring cohesive product delivery while acting as a liaison between business stakeholders and the technical team.

Responsibilities

• Apply business analysis methodologies to gather requirements
• Review, analyze and update requirements for completeness and obtain business/stakeholder sign off
• Develop and utilize standard templates/ format layouts to accurately and concisely write requirements
• Where applicable, develop prototypes of interfaces based on user requirements
• Create process models, specifications, diagrams, and charts to provide direction to developers &/or project team
• Manage and track the status of the requirements throughout the project lifecycle; enforce and redefine as necessary
• To communicate changes, enhancements and modifications of business requirements
• Define the vision for the team’s product
• Manage the product backlog and prioritize them based on changing requirements
• Develop user stories/product backlog items
• Monitor and evaluate product progress at each stage of the process
• Liaise with the product team and end users to deliver updates
• Participate in Scrum meetings and product sprints
• Perform user acceptance testing to validate requirements &/or defect management
• Define reporting and alerting requirements
• Help design, document and maintain system processes
• Report on common sources of technical issues or questions and make recommendations to product team
• Communicate key insights and finding to product team
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
• Assist in the tracking of documentation, including specifications, testing plans, installation/operational/performance qualifications, training plans, etc
• Facilitate compliance with State and agency policies by developing requirements that will support those policies
• Provide peer to peer support to other Systems Analyst and Quality Assurance Analyst team members
• Assist in creating new business analysis standards and guidelines and in the adoption of new and emerging technologies and practices

Skills

• A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in computer science or a related computer field and one year of satisfactory full-time computer software experience in computer systems development and analysis, applications programming, database administration, maintenance and support, systems programming, data communications, mainframe development, mobile development, web development and design
• A four-year high school diploma or its educational equivalent and five years of satisfactory full-time computer software experience as described in '1' above
• Education and or/or experience equivalent to '1' or '2' above. College education may be substituted for up to two years of the required experience in '2' above on the basis that 60 semester credits from an accredited college is equated to one year of experience. In addition, 24 semester credits from an accredited college or graduate school in computer science or a related field, or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of satisfactory full-time experience as described in '1' above

Qualifications

Must Haves

• A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in computer science or a related computer field and one year of satisfactory full-time computer software experience in computer systems development and analysis, applications programming, database administration, maintenance and support, systems programming, data communications, mainframe development, mobile development, web development and design
• A four-year high school diploma or its educational equivalent and five years of satisfactory full-time computer software experience as described in '1' above
• Education and or/or experience equivalent to '1' or '2' above. College education may be substituted for up to two years of the required experience in '2' above on the basis that 60 semester credits from an accredited college is equated to one year of experience. In addition, 24 semester credits from an accredited college or graduate school in computer science or a related field, or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of satisfactory full-time experience as described in '1' above