Associate, COO's Office

Summary

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization working with governments and the private sector to strengthen health systems and reduce disease burdens in low- and middle-income countries. The Associate will support the COO’s office through data analysis, strategic project management, leadership meeting planning, internal communications, and process improvement.

Responsibilities

• Conduct data analysis, research, and synthesis to generate insights that inform strategic decision-making for CHAI Leadership
• Develop structured problem-solving approaches to assess challenges, evaluate trade-offs, and recommend solutions
• Support the design, execution, and monitoring of high-priority initiatives, ensuring alignment with CHAI’s organizational goals
• Create dashboards, reports, and presentations that translate complex data into actionable insights for CHAI Leadership
• Coordinate and track cross-functional projects, ensuring key milestones, timelines, and deliverables are met
• Proactively identify risks and bottlenecks, escalating issues and proposing solutions to keep initiatives on track
• Assist in the development of frameworks, tools, and processes to enhance efficiency and effectiveness across CHAI
• Engage with internal and external stakeholders to gather insights, facilitate collaboration, and drive execution of initiative
• Support the planning, coordination, and execution of key leadership/management meetings, including CHAI’s Leadership Council and Management Group meetings
• Develop agendas and briefing materials in collaboration with the COO and other senior leaders, ensuring discussions are structured and outcome-driven
• Prepare pre-reads, data summaries, and insights to inform decision-making and drive strategic discussions
• Manage logistics and coordination for in-person and virtual leadership meetings, ensuring seamless execution
• Identify opportunities to optimize meeting effectiveness, including refining structures, engagement formats, and follow-up mechanisms to enhance productivity
• Support the development of internal communications, memos, and presentations to facilitate information sharing across the organization
• Help maintain and improve processes, tools, and systems that enhance COO’s efficiency
• Provide any additional support to the COO, as required

Skills

• Bachelor's degree with at least 3-5 years of relevant experience (candidates with more experience are also encouraged to apply)
• Exceptional analytical (qualitative and quantitative), problem-solving, and communication (written and verbal) skills
• Ability to collaborate remotely with team members spread across geographies
• Ability to independently operate in an unstructured but demanding multicultural environment
• Ability to multitask, set priorities, and rapidly absorb/synthesize a broad range of information
• High level of proficiency in Microsoft Office, particularly Excel, PowerPoint and Word
• Prior experience in fast-paced industries requiring a high level of analytical skills (e.g. management consulting, investment banking, etc)
• Prior experience with initiatives to improve internal organizational effectiveness and efficiency
• Experience living and working in low-resource settings

Qualifications

Must Haves

• Bachelor's degree with at least 3-5 years of relevant experience (candidates with more experience are also encouraged to apply)
• Exceptional analytical (qualitative and quantitative), problem-solving, and communication (written and verbal) skills
• Ability to collaborate remotely with team members spread across geographies
• Ability to independently operate in an unstructured but demanding multicultural environment
• Ability to multitask, set priorities, and rapidly absorb/synthesize a broad range of information
• High level of proficiency in Microsoft Office, particularly Excel, PowerPoint and Word

Nice to Haves

• Prior experience in fast-paced industries requiring a high level of analytical skills (e.g. management consulting, investment banking, etc)
• Prior experience with initiatives to improve internal organizational effectiveness and efficiency
• Experience living and working in low-resource settings